Training Human Resources
Resume:
SHEILA WILSON
**** ******* ******* ****, ********* TN 37803 865-***-**** • **************@*****.***
CORPORATE TRAINING/HUMAN RESOURCES GENERALIST
Motivated, detail-oriented professional with a proven record of identifying ways to continuously improve
company goals. 13 years of experience working in a corporate environment delivering efficient and
valuable assistance to multiple departments. Extensive background in corporate training, legal research,
HR representations, travel accommodations and office administration.
CORE COMPETENCIES:
Employee Training Employee Relations Business Operations Human Resources
Product Adoption Interdepartmental Relations Payroll Team Building Process Improvement
ACCOMPLISHMENTS:
Efficiently managed $500k budget and deployed invoicing for the company’s Printing Department
Personally responsible for managing the company’s Food Safety Certification Program driving certification of
all salaried managers from 65% to 95% in less than 6 months.
PROFESSIONAL EXPERIENCE
Ruby Tuesday, Inc. June 2012-Nov. 2013
Manager of Training Materials
Facilitate learning via classroom instruction and webinars; incorporate a variety of presentation methods and
applications to accommodate employee learning styles. Develop participant guides, job aids, training curriculum
and other required coursework that is clear, concise and accurate. Conduct comprehensive needs analysis to
ensure that training fulfills the needs and objectives of the company. Design exercises, instructional activities
and training assessments that reinforce learning. Contribute to the overall success of the Training Department by
identifying ways to continuously improve the learning process.
Training Specialist Sept. 2006 – June 2012
Work with corporate and restaurant personnel to define training requirements for managers, assistant managers,
and servers. Emphasize developing, implementing, training and maintaining application-specific training
materials for all restaurant-level employees. Projects varied depending on size and scope and required flexibility
and tailored training solutions. Manage development, design modules and assessments for the company's Web-
based and e-learning training program. Oversee department’s profit and loss center while maintaining quarterly
and yearly budget projections. Partner with Travel Company to reserve, book, and coordinate field-based
Support Center Learning Conferences. Create, manage and book training courses at Center for Leadership
Excellence, Ruby Tuesday's on-site training facility.
Sheila Wilson
Payroll Benefits/HR Representative April 2000 – Sept. 2006
Process weekly and bi-weekly payroll reports, bonuses and store reports for multiple regions. Provide new
employee training and develop processes to ensure continuous development. Manage and motivate payroll team,
arrange one-on-one meetings with team members. Work closely with business analysts to resolve payroll issues
and gain better understanding of payroll system deficiencies. Process benefits for managers, new hires and
transfers in the payroll system. Request and review background checks, coordinate moves for transferring
managers. Support multiple regions for financial needs, process ‘call backs’ and record journal entries.
EDUCATION & TRAINING
Pellissippi State Community College, Maryville, TN
Professional Training: Ruby Tuesday Center for Leadership Excellence, Team Lead Training,
Payroll/Benefits Training
Computer Proficiency: Microsoft Word, Excel, Outlook, SmartStream, People Matter, Outstart Computer
Based Training Program
PROFESSIONAL REFERENCES
Jim Domanic, VP of Training at Ruby Tuesday, Inc.
Art Cash, Director of Training at Ruby Tuesday, Inc.
Cheryl Walker, SharePoint Administrator at Clayton Homes
865-***-**** ext. 5118
Sheila Wilson
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