J ACOB RUSSELL HERMAN I I
*************@*****.*** - 166 Yantic Street Apt. 607 Norwich, CT 06360 - 860-***-****
Professional Summary
Executive and results-focused Business Strategist, Management Consultant and Hospitality Expert
with 10+ years of top performance, the ability to direct sales activities and lead product-level
business plans through effective strategic analysis, marketing, product presentation, integrated
solution sales, and the implementation of new technologies. Establish relationships through
implementing strategic marketing initiatives and effective brand management in both domestic and
international markets resulting in sales growth, new product launches and innovative marketing
strategies. Practiced in clarifying business requirements, performing gap analysis between goals
and existing procedures and designing system improvements to increase productivity and reduce
costs. Champion of revenue growth, backed by proven sales methodology that identifies, qualifies
and delivers.
Education
KYUNG HEE UNIVERSITY, Yong-In, South Korea
Master of Science in Sports Foreign Policy
Graduated with High Honors
•
Awarded Full Presidential Scholarship
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UNIVERSITY OF BRIDGEPORT, Bridgeport, CT
Bachelor of Science in Interior Design
Graduated with High Honors
•
Sony Exhibition Design Finalist
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THREE RIVERS COMMUNITY COLLEGE, Norwich, CT
Associates of Science in Architectural Design
Professional Experie nce
BIG NIGHT ENTERTAINMENT GROUP - SHRINE NIGHTCLUB 2013-Present
VIP Host – Mashantucket, CT
Exceeded weekly, monthly, and annual goals for rate of penetration and revenue intensity
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Developed and implemented strategic call volume handling system to meet customer needs
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Provide extraordinary customer experience to clientele and rank top in willingness to recommend
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Led team of world-class servers and ensure nightly reporting is accurate and accounted for
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Champion at effectively resolving internal and external customer disputes through effective coaching
•
and leadership abilities
WORLD TAEKWONDO FEDERATION 2009-2011
International Relations – Seoul, South Korea
Foreign Relations Representative that supervised North American and European sectors of the
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International Taekwondo Federations
Presidential election team committee member
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Designed brochures, banners and marketing materials for tactical implementation in surrounding
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communities
Lead and facilitated the distribution of foreign correspondence throughout the organization
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Organized cultural events for athletes and visitors from overseas
•
!
ULTRA 88 NIGHTCLUB - MOHEGAN SUN CASINO 2004-2009
VIP Host – Uncasville, CT
Developed recognized tactical sales launch that increased revenue by 13% year over year
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Implemented concurrent techniques to increase sales and increase return on operations
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Responsible for leading over a dozen staffing members in fast-paced, customer centric atmosphere
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Recognized as point of contact for celebrities and high profile casino guests
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Created marketing campaigns that increased reputation and increased return bookings by 40%
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Skills
Microsoft Office Suite (Word, Excel, Power Point, Project, Publisher, Outlook, Access, One Note) •
Sales & Business Development • Business Plans • Marketing Plans • Feasibility Studies • Financial
Forecast • Market Assessments • Direct Marketing Campaigns • Customer Retention • Growth
Strategies • Mergers and Acquisitions • Pricing Analysis • Supply Chain Management • Turnaround
Planning • Sales Strategies • Cost Reduction Strategies • Event Planning
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