Customer Service Administrative Assistant

Location:

Posted:

January 17, 2014

Cassandra Scott

Conyers, Georgia 30013

***********@*****.***

OBJECTIVE: To obtain a position where my leadership, hard work, dedication and skills will be

beneficial to the employer as well as allows me for potential growth and advancement.

Skills

Windows Vista, Piano, Donovan, Microsoft Excel, Power Point, Datatec, Switchboard and over 10 years

of customer service

EMPLOYMENT

7/12-Present Appointment Setter-Senior Life Services Inc., Atlanta GA

Provide general support to 4 Insurance agents. Setting insurance appointments and

Calling clients confirming their status.

7/03-4/12 Accounting Coordinator-22squared, Atlanta GA

Provided general support to 5 Accounting Coordinators for clients Southeastern Toyota

and SunTrust Bank. Responsible for coding and balancing scripts also maintaining new

vendor’s reports. Assisted switchboard monthly.

7/02-4/03 Administrative Assistant CitiFinancial Mortgage, Norcross GA

Assisted District Vice President responsible for 8 district regions and 116 employees.

Maintained personnel records, handled attendance records. Managed confidential

Correspondence coordinated weekly and monthly reports. Assisted in new hires

paperwork for human resources. Update e-mail monthly.

11/96-1/05 Lead Specialist-Macy’s, Lithonia GA, Part-time

To provide customer service to patrons pertaining to selection, coordination and

Purchase of retail apparel items. Perform cash, check and charge transactions and

End-of-day balancing. Aid in the over-all appearance of department.

EDUCATION

9/92-5/93 DeKalb Tech, Clarkston GA

Office Administration

8/90-1/91 Metro Atlanta OIC, Atlanta GA

Certificate in office administration

9/80-6/84 Price High School, Atlanta GA

Diploma