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Customer Service Oracle

Location:
Fairfax, VA
Posted:
January 17, 2014

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Resume:

** **** **

Apt *

Boston, MA *****

781-***-****

****.******@*****.***

Lyle Steere

Summary Of Qualifications

Proven track record for building up architecture frameworks that supports

core business processes and overall enterprise IT strategy

Strong expertise in creating guidelines and best practices for developing,

selecting, and implementing enterprise information systems, data

models/architecture, and compliance policies to support large scale

organizations in core industries (Defense, Financial Services,

Pharmaceuticals, Software, and Nonprofits)

Interacted with Enterprise Architecture (EA), developers, project

managers and IT focus groups to help control expenditures, avoid

redundancy, and improve overall data synergy within organizations

Strong knowledge of software, hardware, applications, networking, and

system engineering

Excellent presentation, communication, and organizational skills

Professional Experience

2007 Present GENERAL DYNAMICS IT Needham, MA

Senior IT Manager – Enterprise Data & Database Architecture

Senior IT Manager supporting all of GDIT’s enterprise data, including

enterprise applications (Oracle E Business Suite, Siebel, PeopleSoft,

Hyperion, OBIEE/BIAPPS)

Responsible for managing a team of highly skilled engineers and

architects in various regions of the country supporting 1500

enterprise applications

Responsible for managing and maintaining the overall enterprise data

architect/model for all enterprise applications and open systems

interfaces

Responsible for managing and maintaining an annual budget of

$6.5M (personnel, software, hardware, maintenance)

Designed and implemented High Availability (HA) and Disaster

Recovery (DR) solutions for all major enterprise applications using

Oracle Real Application Clusters (RAC), Oracle Data Guard, VMware,

and data domain

Designed and implemented Information Lifecycle Management (ILM)

solutions using Oracle Partitioning, Advanced Compression, and

tiered Storage Area Networks (SAN)

Responsible for managing and maintaining the core financial systems

consisting of a 4 node Real Application Cluster E Business Suite

(r12) environment (5TB), OBIEE/BIAPPS Warehouse (5TB), and

Hyperion

Successfully upgraded, patched, and maintained an Oracle E

Business Suite 11i and r12 supporting $7B in revenue

Lead data/database architect consultant for external government

programs (Secret Clearance)

Designed and built 4 enterprise private database clouds to leverage

hardware resources and control licensing costs

Designed and implemented a unified enterprise support model using

home grown PERL/shell scripts, Grid Control, unified deployment

model, with a dominate focus on customer service and quality

Worked with storage engineers to design and implement storage

devices for mission critical enterprise applications

2007 2007 TARGET SOFTWARE/BLACKBAUD Cambridge, MA

Senior Database Architect

Tasked with providing DBA/Application support services for 30+ hosted

CRM clients, and technical database consulting for 60+ in house clients

Tasked as a Lead DBA to design an enterprise class Oracle Platform

Architecture that promotes scalability and ease of management

Responsible for designing and implementing a High Availability (HA) and

Disaster Recovery (DR) service offering using Oracle 10g Real

Application Clusters (RAC), Transparent Application Failover (TAF), and

Data Guard

Responsible for designing an infrastructure support model using PERL

and shell scripts

Responsible for the overall performance and availability of the company’s

10 terabyte data warehouse

2005 2007 FIRST MARBLEHEAD CORPORATION Boston, MA

Senior Database Architect

Tasked with architecting an infrastructure to support the company’s newly

formed Oracle environment which included designing logical and physical

design standards, release engineering standards, and an infrastructure

support model using Oracle Management Server (OMS), Recovery

Manager (RMAN), PERL, and shell scripts

Worked with storage engineers to design and implement a backup and

recovery solutions that would adhere to Sarbanes Oxley (SOX) and

business continuity requirements

Responsible for re factoring the company’s Enterprise Data Warehouse

(EDW) which resulted in ease of management, consolidation of schemas,

and a less complex security model

Lead participant in the company’s Oracle Center of Excellence committee

with a primarily focus on RDBMS best practices and overall strategic

database initiatives

Lead Data Architect for the company’s workflow automation project which

consisted of integrating and collapsing 5 legacy systems into a central

loan origination system

Responsible for extending the overall enterprise data model to support

workflow automation

Designed, documented, and built a high availability, continuous operation,

and disaster recovery service offering using Oracle 9/10g Real

Application Clusters (RAC) with Veritas Cluster Server (VCS), Data

Guard, and Veritas Volume Replicator (VVR)

Documented proof of concepts to conducted benchmark tests for network

latency and network saturation using Oracle 9/10g Real Application

Clusters (RAC) and various Data Guard protection modes in relation to

recovery time objectives (RTO) and recovery point objectives (RPO)

Worked with management to document Software Development Lifecycle

(SDLC) methodologies with a primary focus on accountability/ownership,

governance, collaboration, business continuity, and corporate audit

2001 2005 STATE STREET CORPORATION Boston/Westwood, MA

Officer – Senior Database Administrator (Architecture)

Tasked as a senior database administrator supporting the Securities

Finance division and Deutsche Bank migration strategies

Responsibilities included 24/7 production support, logical and physical

design, selection of database software (utilities and solutions), data

placement, database creation and expansion, security, monitoring and

tuning system performance, troubleshooting, maintaining backup library’s,

research and development (R&D), and documentation

Assisted in standardizing and streamlining a smooth transition for

ongoing support for market database servers to enhance technology

solutions to help streamline operational processes

Primary technologies included Oracle 7, 8, 8i,9,10g (development),

Sybase 11.x/12.5, and MSSQL 6.5/2000

Assisted in architecting and migrating applications from the Deutsche

Bank acquisition into a high performance data warehouse totaling 2

terabytes of data using Oracle Real Application Cluster (RAC) with 5 year

growth projection of 10 terabytes

Provided 24/7 production support on a group level for over 900+ Sybase

servers, 400+ Oracle databases, and 100+ MSSQL Servers

Provided 24/7 production support on a team level for the largest

application in the company (2002) totaling 2.5 terabytes of data, spread

across 1 Oracle8i cluster and 50 Sybase servers

Worked with a team of 6 senior DBA’s on successfully migrating 44

Sybase servers totaling 2.5 terabytes of data to 1 Oracle9i database

instance on a fully loaded Sun E10k cluster concentrating on TCO,

fragmentation, and ease of management

Responsible for administering, maintaining, and upgrading over 100+

Oracle database instances (8 thru 9i) and 20+ MSSQL Servers (6.5 thru

8.0) across all environments (development, QA, UAT, and production)

Primary support for 20 Oracle database instances (8 thru 9i) and 7

MSSQL Server (6.5 thru 8.0)

Responsible for successfully architecting a corporate wide auditing

initiative for both Oracle and MSSQL Server to monitor

unauthorized/privileged access using stored procedures, BCP, DTS,

P ERL, and Shell while integrating the process into the open systems

security model

Acted as a lead DBA in the consolidation of the UNIX development

environment while concentrating on file management, and shared RDBMS

binaries

Acted as a lead DBA for company wide Windows 2000 consolidation

initiative

Performed proof of concept (POC) and documented disaster recovery and

failover strategies across all RDBMS platforms for direct report to the

Business Continuity Management (BCM) committee

Performed benchmark tests for in memory databases using Oracle9i

(SQL*Loader) and MySql

Performed benchmark tests comparing RMAN and SQL Backtrack

functionality

Developed and maintained all automated RDBMS maintenance scripts

using Shell, PERL, and stored procedures

Provided satellite production support for London, Sydney, and other

international locations

Worked with outsourcing steering committees for select DBA function

2004 EXTRAPRISE GROUP INC. Boston, MA

Senior Database Consultant/Architect

Tasked as a Lead DBA consultant for the world’s largest pharmaceutical

company (Pfizer) for outsourced Siebel hosting, data management, and

campaign management with co hosted data centers in Wakefield, MA and

Dallas, TX

Responsible for logical and physical design of the Siebel Marketing

(OLTP) and Analytics (OLAP) environments consisting of 6 oracle 9i

databases running on IBM pSeries 650’s using AIX5L and IBM Enterprise

Storage Servers

Responsible for 24/7 production support, database creation, upgrades,

security, monitoring system performance, disaster recovery,

documentation, and schema/data integration

Responsible for designing and documenting an infrastructure support

model that would be reusable for future clients using PERL and

Embarcadero

Lead DBA for the companies new service platform “Insight to Interaction”

(i2i), offering data management, business insight, demand generation,

and customer segmentation

1998 2000 NEOGENESIS Cambridge, MA

System Administrator/Website Designer

1998 2000 INTERLOCK MEDIA Cambridge, MA

Website Design Team Participant (Nonprofit/Volunteer)

Clearance

Secret

Education

S IEBEL UNIVERSITY Burlington, MA

3 week, instructor led, hands on training, April 2004

Siebel Core Consulting Course

CLARK UNIVERSITY Cambridge, MA

9 week, 365 hour, instructor led, hands on training, December 2000 February

2001

Microsoft Windows 2000 Administration Certification Program

ORACLE UNIVERSITY Boston, MA

Oracle 8i Database Administration

Oracle 9 Database Administration

Oracle 10g RAC

Oracle 11i E Business Suite Administration

HARVARD EXTENSION SCHOOL Cambridge, MA

Undergraduate Studies

Coursework: Applications for Managers, Communication Systems and

Technology, Advanced Information Technology Management, Information

Systems Management, and Computer Architecture Desktop

References

Available Upon Request



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