Customer Service Technician

BUSINESS SUMMARY

An experienced Instrumentation Calibration Technician relating to the

manufacturing and production process with

expertise in the pharmaceutical industry. Skilled in troubleshooting

electronic and pneumatic instrumentation to ensure accurate calibration to

meet regulatory requirements. Adaptable to change and able to work

effectively as an individual

contributor or a team player. Highly motivated with strengths in

discretion, strong work ethics, good judgment

and excellent interpersonal skills.

PROFESSIONAL EXPERIENCE

Calibration Technician

2012

- 2013

Johnson Controls, Inc. at Bristol-Myers Squibb Company

New Brunswick, NJ

. Trained in procedures relating to all areas of CGMP, CGLP, etc.

. Instrument calibrations in a GMP and non-GMP environment.

. Perform calibrations on stability chambers, fluid bed dryers,

granulators, tablet coaters, freezers,

refrigerators, incubators, packaging lines, water systems, dissolution

baths, etc.

. Record and report abnormal function of equipment or out of tolerance

conditions and initiate corrective action.

. Proficient in using the following test equipment: Fluke Calibrator,

Setra Pressure Calibrator 469

and Beamex MC5 Calibrator.

Senior Calibration Technician

2001 -

2011

Merck & Co., Inc. (formerly Schering-Plough Research Institute)

Summit, NJ

. Performed calibrations which are documented through Procal

CCMS system.

. Interpreted manufacturer's instructions.

. Maintained and documented calibration records as required to

meet regulatory requirements.

. Supported NJ Clinical Safety Team as an active member.

. Conducted repairs on laboratory equipment and

instrumentation.

. Assisted Engineering with new equipment and

calibrations.

. Calibrated and maintained the following

instrumentations:

> temperature/humidity transmitters

> recorders

> pressure gauges

> air monitoring devices

> pressure switches

Instrumentation Mechanic Technician

Novartis Pharmaceuticals

1996 -

2001

Summit, NJ

. Experienced in calibrating various types of electronic and pneumatic

instrumentation relating to manufacturing/ production processes.

. Calibrated and maintained temperature/humidity transmitters and

recorders, pressure gauges, programmable controllers, air monitoring

devices, etc.

. Responsible for monitoring and ensuring proper operation of all safety

equipment.

Novartis Pharmaceuticals (formerly Ciba-Geigy)

Summit, NJ

Calibration Instrumentation Technician Apprentice

1992 - 1996

. Attended a four year Apprenticeship Program.

. Classroom instructions in all related functions applicable to a

combination Calibration

Instrumentation/Electrician mechanic craft.

. Achieved satisfactory completion of courses and on-the-

job training.

. Received diploma certificate upon completion of the

Apprenticeship Program.

. Promoted to Instrumentation Mechanic Technician

Pharmaceutical Operator

1984 -

1992

. Responsible for operating all pharmaceutical manufacturing equipment for

the processing and production

of tablets; including granulation, blending, drying, compressing and

coating as required.

. Maintained accurate detailed records of processing and

manufacturing operations.

. Prepared product containers and transported materials as

required.

. Participated in the orientation and training of Pharmaceutical Operators

newly assigned to the section.

. Provided support to PHD (Pharmaceutical Development Department) with

special projects (e.g., reformulation, validation processes, and market

launch products).

. Knowledge of CGMP regulations.

PRIOR POSITIONS

. Utility Operator/Chemical Operations - Ciba-Geigy Pharmaceuticals,

Summit, NJ

. Distribution Shipping Clerk - Ciba-Geigy Pharmaceuticals, Summit, NJ

. Distribution Warehouse Bulk Shipper - Ciba-Geigy Pharmaceuticals, Summit,

NJ

EDUCATION

> Bloomfield Technical & Vocational High School

Bloomfield, NJ

> Ciba-Geigy Apprenticeship Program

Calibration Instrumentation Technician Certificate/Diploma

CONTINUING EDUCATION

> National Technology Transfer, Inc.

Instrumentation & Control

> Glatt Air Technologies, Inc.

Wurster-Solvent Recovery System Maintenance Seminar

> International Society for Measurement & Control ISA -

New Jersey Section

Instrument & Control Validation

SKILLS

. SME ProCal

. Maximo Software

. Microsoft Office (Word, Outlook, Excel)

. Adaptable to new software & databases

. Customer Service Oriented

. Bilingual: English/Spanish

REFERENCES - available upon request

Contact this candidate