Customer Service Sales

Alexandra Marcellari

*** ********* ***** ( Highland Lakes, NJ 07422

973-***-**** ( ********************@*****.***

Profile: Business professional looking to obtain an entry level marketing

position, where my skills and experience will greatly enhance the company's

success and accelerate my own personal growth.

Technical Skills: Microsoft Word, Excel, PowerPoint, Access, Photoshop,

Scheduling, Sales Force

Professional Skills: Strong communication skills, very personable,

excellent customer service skills, dependable, reliable, love of business

and marketing, competent

Professional Background

Razor Tune Ski and Snowboard Shop ( Stockholm, NJ

Manager 11/09-

Present

. Create customer satisfaction by using research and personal experience

with merchandise in order to help meet customer's wants and needs, and

retain those customers in the future.

. Responsible for the sales of ski and snowboard equipment, clothing,

accessories, and tunes.

. Maintain and purchase inventory, tune equipment, attend trade shows, and

train new employees

. Organized a team of marketing intellectuals to create an Integrated

Marketing Communications Campaign, consisting of product, placement,

price, and promotional changes, in order to improve sales, market share,

revenue, and profit.

Michael Kors Corporate Headquarters ( New York City, NY

Intern to the Director of Production of Runway Collection handbags and

belts 8/12- 5/13

. Constructed Excel line sheets, assist charts regarding shipping duties

associated with different countries, and repair manuals for production of

runway handbags and belts.

. Monitored the general operations of tanneries, suppliers, and factories

located offshore.

. Communicated with third party companies that assist with the production

of products.

. Collaborated with all internal departments, including the lead Collection

Designer, of the corporation in a timely manner in order to meet

deadlines.

Education

BA Business Administration, Concentration in Marketing ( Ramapo College of

NJ 8/09-12/13

Led the collaboration of an intellectual marketing team in order to create

an Integrated Marketing Communications Campaign:

Razor Tune Ski and Snowboard Shop, January-May 2013

Eastern Winter Sports Representative Association Ski and Snowboard Trade

Shows

1/9/12-1/10/12, Atlantic City, NJ

2/6/12-2/8/12, Stratton, VT

2/28/12-3/1/12, Edison, NJ

DECA Ramapo Marketing Club

R.I.S.E XI conference, (Redefining Investment Strategy Education)

3/31/11-4/2/11, University of Dayton, Ohio:

"The World's largest student investment forum"

Secretary of Ramapo College Finance Club, 2010-2011

Ramapo College Philosophy Club

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