Engineer Maintenance

SURESHKUMAR .D E-Mail:

************@*******.**.**

Mobile: +91-988*******

Chennai.

Objective:

To seek a challenging position with a leading hardware organization that

offers to utilize my skills in innovation & a powerful internal and

external customer relationship.

Brief Summary:

Around 3 years 8 months of Experience in the Field and Site Engineer of

Customer & Client Support.

. IT Management professional with over 3 years 8 months of experience

interacting with the Clients; Highly qualified in service-based,

supervisory positions requiring an emphasis on customer satisfaction in a

fast-paced environment; Strong managing a team player and leader.

. A proven and verifiable record for utilizing strong technical and

interpersonal skills to enhance organizational efficiency and

profitability.

. Committed to quality performance with an ability to learn new procedures

quickly

. Keen ability to analyses and understand problems, develop action plans,

successfully complete the tasks within operating and financial

guidelines.

. Excellent communication and interpersonal skills with problem solving

abilities, effective in working independently and an exceptional team

player.

Educational Qualification:

. Completed DCE (Diploma in Computer Engineering) completed at April-2010

with First class at Sri Durgadevi Polytechnic College (A group of RMK

Engineering College) Chennai.

. Undergoing Final year BCA (Bachelor of Computer Application) at Madras

University, Chennai.

Key Areas:

. Installing, configuring and managing Active Directory Services on Windows

2003, 2008 & R2 Versions.

. Managing Active Directory User Accounts, Groups and Organizational Units.

. Creating and Managing User Profiles i.e. Roaming and Mandatory Profiles.

. Implement & Manage DHCP & DNS.

. Troubleshooting Desktop & Network related problems.

. Maintaining the live updating of Symantec, Norton, McAfee, Kaspersky and

Trend Micro Antivirus Corporate version.

. Group Policies and Rights.

. PC Engineering.

. PC Assembling and troubleshooting.

. Formatting Installation and Maintenance.

. Configuring Modem, Firewall, Routers, Printer, Scanner, etc.

. Remote Administration using terminal service, Team Viewer, GoToMyPC,

Ammyy Admin VNC.

. Biometric & Surveillance Camera Maintenance, Configuring & Installation.

Experience Details:

1. Organization : HCL Infosystems Limited.

Duration : MAY 2010 to February 2012

Role : Customer & Project support engineer

Nature of work : Customer Support, Project Support & Implementation

Engineer

2. Organization : Inspace Technologies Private Limited

Duration : March 2012 to Till Date

Role : Senior System Administrator

Nature of work : Administration, Maintenance & Technical Support

Engineer.

Inplant Training Underwent:

. Southern Railway ICF (INTEGRAL COACH FACTORY), Technical Training Center

(TTC), at Villivakkam Chennai 600 038.

. Advantage Pro an IT training division of Vectra-Techno Soft Pvt Ltd.

Nungambakkam, Chennai 600 034.

Customer & Client Places Support:

. Tamilnadu Veterinary and Animal Sciences University, Madhavaram, Chennai.

. Madras Veterinary Collage, Vepery, Chennai.

. Balmer Lawrie, Teynampet, Chennai.

. Dr. MGR Medical University, Guindy, Chennai.

. Simpson Sembium & Co. Ltd, Moolakadai, Chennai.

. Tamilnadu Chief Secretariat, St. George Fort, Chennai.

. Metro Water Department, Chindadripet Head Office, Kilpak Garden, Cementry

Road, Perambur.

. Tamilnadu Government Primary Health Centers, Chennai, Kanchipuram,

Thiruvallur, Vellore, Ambur, Thirupathur, Vaniyampadi, Thiruvannamalai,

Krishnagiri, Salem, Erode & Namakkal.

. State Bank of India, Local Head Office Nungambakkam, Overseas Branch

Rajaji Salai, & 38 Branches around South Chennai.

. Air India, Meenambakkam, Chennai.

. UCO Bank, Local Head Office, Thambu Chetty Street, & 12 Branches around

Chennai.

. Bank of India, Local Head Office, Errabalu Chetty Street, Chennai.

. Sri Veeras Creations, Old Washermenpet, Chennai.

. MK AgroTech Pvt Ltd, Srirangapatna, Mysore, Karnataka.

Software Exposure:

. Operating System:

Windows: Win 98 / Win 2000 / Win XP / Win VISTA / Win 7 & Win 8.

Macintosh: OS X v10.4 (Tiger) / OS X v10.5 (Leopard) / OS X v10.6 (Snow

Leopard) / OS X v10.7 (Lion) / OS X v10.8 (Mountain Lion) / OS X v10.9

(Mavericks).

Linux: Redhat, Fedora, Suse & Ubuntu. (Installation, Maintenance &

Trouble Shooting)

. Server: 2000 / 2003 / 2008 & R2.

. Programming Language: C, C++, HTML, XML, .Net.

. Application Package: MS Office, Open Office, Star Office.

. Accounting Application: Tally ERP 9.

. Data Base: SQL Server & Oracle.

Web Designing:

. Web designing using HTML & XML Program.

Technical Experience:

. Installing, Configuring, and Administrating Microsoft Windows XP.

. Installing, Configuring, and Administrating Microsoft Windows Vista.

. Installing, Configuring, and Administrating Microsoft Windows 7.

Certification Courses:

1. ADCHN - Advanced Diploma in Computer Hardware & Networking.

The course structure of ADCHN is PC & Peripherals Architecture, Operating

System using Microsoft Windows & Redhat Linux & Diagnostic Utilities, Basic

Networking, Networking through WINDOWS SERVER 2003, Networking through

LINUX, Network Security, Advanced Networking & Wireless Network, MS Office,

Antivirus installation & Maintenance, Software Utilities, etc.

2. Networking Course:

. Networking Maintenance and Trouble shootings.

. COMPTIA Network+

. CCNA from Cisco

. NIIT GNP Diploma in Globalnet + Networking & Infrastructure Management.

3. GNP - Diploma in Globalnet + Networking & Infrastructure Management.

The Global net+ program is the largest skills and certifications on key

technologies in the domain of Infrastructure Management Services and

Networking. This program combines leading technologies. It maps to leading

industries credentials like,

. COMPTIA A+.

. COMPTIA Network+.

. COMPTIA Server+ and Technology Specialist certification.

. Windows Server 2008, Windows XP, Windows Vista, Windows 7.

. Solaris S10, Routing, Switching.

. Microsoft Sun Certified System Associate on Solaris from Sun

Microsystems.

. CCNA from CISCO .

GLOBALNET + NETWORKING AND INFRASTRUCTURE MANAGEMENT PREREQUISTIES

Foundation: (PC ENGINEER)

. Identify and troubleshooting the various PC Hardware Components.

. Installing, Diagnose, configure and maintain a PC.

. Setup a simple a simple Local Area Network

. Assemble a PC

System Support Technician: (CERTIFICATE IN SUPPORTING BUSINESS DESKTOPS)

. Installing, configure and deploy Windows and Unix Operating Systems.

. Understand and Implement Desktop Migration.

. Troubleshoot OS related Problems

. Implement Basic Networking and Communication between Devices and

Desktops.

. Implement Desktop Security in a Local Network.

. Deploy, Customize and Configure Microsoft Office Professional 2007.

. Develop Personality and Communication Skills for a Workplace.

Server Administrator: (DIPLOMA IN SYSTEMS & NETWORKING)

. Understand and appreciate considerations for Server Operating Systems.

. Installing, Configuring and Managing Windows and Unix Server Operating

Systems.

. Troubleshoot Server Related Problems.

. Implement Server Authentication and configure server in a small

enterprise.

. Implement Server Security in a Local Network.

Network Administrator: (HIGHER DIPLOMA IN SYSTEM & NETWORKING)

. Understanding Protocols and Internetworking Standards.

. Installing and deploying Switches and Routers.

. Describe business continuity and basic disaster recovery techniques.

. Segment LAN using Switches and Routers.

. Implement Wireless Networking

. Setup a simple Local Area Network using IOS Devices.

. Plan, Design, Manage and Monitor Enterprise Networks.

Co-Curricular Activities:

. Servicing as a Scout volunteer for 4 years by The South Madras (Chennai)

Bharat Scouts & Guides.

. Servicing as a NSS volunteer for 2 years and selected as state level best

volunteer by the Directorate of Technical Education (DOTE), Chennai.

Working Strength:

. Ability to work in mandatory.

. Positive thinker.

. Fast Learner.

Personal Profile:

Date of Birth : 19.08.1989

Father's Name : M.S. Deva Kumar.

Mother's Name : D. Leelavathi.

Languages Known : English, Tamil, and Telugu.

Nationality : Indian.

Marital Status : Single.

Permanent Address : No: 88/90 Ennore High Road, Near Pattinathar Koil

Street.

Thiruvottiyur, Chennai - 600019, Tamilnadu, India.

Passport Detail:

Passport Number : K2812082.

Date of Issue : 30/04/2012

Date of Expire : 29/04/2022

Declaration:

I hereby assure you that all the details given above are

complete and true to the best of my Knowledge and I am ready to submit my

certificates in person.

Place: Chennai Yours Faithfully

D.SURESHKUMAR

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