Customer Service Manager
Resume:
Janina Lopez
PO BOX ****
SALT LAKE CITY, UTAH **110
Cell Phone: 619-***-****
Email:************@*****.***[pic]
Objective Statement
Seeking a career-oriented position in a challenging environment, providing
opportunities for growth and advancement, where I can utilize my education
and extensive experience towards becoming a valuable team member.
Employment
Plexus
16399 N Franklin Blvd
Nampa, ID 83687
Wendy
10/2013-Present
Electronic Assembler
. Fitting and soldering parts together. And working on the completed
product in a manufacturing company.
. Performing tests on the electrical.
. A microscope and magnifying glass during the assembly process.
Watson Pharmaceutical
577 Chipeta Way
Salt Lake City, UT 84106
Lelio Santos/Robin Nielson
9/2012 - 6/2013
Process Operator 1
. Followed written instructions to complete tasks for beginning and
ending of package processing.
. Administer all process and equipment's and ensured specifications to
batch record.
. Cleaned and maintained processing rooms and equipment.
. Performed safety audits, analyze it and provide training for all
safety processes in unit.
ICU Medical - Human Connection
4455 Atherton Drive
Salt Lake City, UT 84123
Kim
10/2010 - 9/2012
Machine Operator
. May perform assembly work according to work instructions, customer
specifications and in some functions medical clean room requirements.
. Observes machine operation to detect malfunctions or out of tolerance
conditions and advises set-up person when problems occur.
. Inspects product maintains a productive work pace meeting quotas and
flexes among workstations as needed. Uses SPC, histograms and control
charts when needed.
VMI Nutrition, Inc.
391 Orange Street
Salt Lake City, UT 84123
Viktor
2/2009 - 8/2010
Machine Operator
. Observe machine operations to ensure quality and conformity of filled
or packaged products to standards.
. Adjust machine components and machine tension and pressure according
to size or processing angle of product. Tend or operate machine that
packages product.
. Remove finished packaged items from machine and separate rejected
items. Regulate machine flow, speed, or temperature.
. Stop or reset machines when malfunctions occur, clear machine jams,
and report malfunctions to a supervisor.
Salt Lake Community College Library
4600 South Redwood Road
Taylorsville, UT 84123
Deshaun Caudell
9/2007 - 1/2009
School Librarian
. Provided assistance to students and staff with reference to the
library database.
. Empowered students to be critical thinkers, enthusiastic readers,
skillful researchers, and ethical users of information.
. Collaborated with professors and specialists to design and implement
lessons and units of instructions, and assess student materials.
Grande Coffee
1201 North Hill Field Road
Layton, UT
Rami
6/2005 - 8/2007
Cafe Server
. Welcomed and greeted guest into the cafe shop.
. Responsible for taking food and beverage orders for guest.
. Handled all cash transactions and inventory for shop.
. Other job duties consisted of meeting sanitary standards for grill,
serving and eating areas.
Watson Pharmaceuticals
577 Chipeta Way
Salt Lake City, UT 84106
Kevin Russ
7/2003 - 2/2005
Process Operator II
. Sets-up equipment for processing operations.
. Cleans and maintains processing rooms and equipment.
. Monitors process and equipment and makes necessary adjustments to
maintain batch record specifications.
. Monitors product quality. Complies with all Standard Operating
Procedures and manuals related to materials safety sheets, safety,
packaging, cleaning, assembly and
Chick-Fil-A
200 Main Street Crossroad Mall
Salt Lake City, UT 84101
Mark/Al
6/2003 - 3/2005
Shift Supervisor
. Provided assistance to general management in monitoring day-to-day
activities.
. Maintained quality assurance for our store and excelled in keeping
associates productivity levels high as well as designated
responsibilities for specific work.
. Monitored scheduling for adequate shift coverage.
Chowking Restaurant
8955 Mira Mesa Blvd.
San Diego, CA 92126
Alma/John
2/2001 - 12/2002
Assistant Manager
. Performed quality and safety checks daily including weekly and monthly
inventory.
. Communicated training needs and progress to training directors.
. Ensured profitability by monitoring food cost, paper cost and labor
cost.
. Worked to create a safe, secure and healthy work environment for
fellow employees
Marriotts Hotel
4240 La Jolla Village Dr.
La Jolla, CA 92124
Rafe
5/2000 - 5/2003
District Manager
. Served as the property manager on duty and coordinated daily hotel
operations during scheduled shift.
. Exceeded high levels of hospitality and service quotas during
performance evaluations.
. Professionally resolved property management or guest related issues
effectively.
Watson Pharmaceuticals
132 Business Center Dr.
Corona, CA
Alex/Reid
3/2000 - 4/2003
Process Operator III
. Monitored process equipment and made necessary adjustments to maintain
batch records specifications
. Compiled Operating Procedures and Manuals related to OSHA guidelines.
. Communicated training needs and progress to training directors.
Education
Salt Lake Community College
Salt Lake City, UT
Associates: Health Services/Allied Health, General Major
Graduated: 5/2012
San Diego Mesa College
San Diego, CA
Pre College Programs: General Major Graduated: 5/2002
Miramar Community College
San Diego, CA
Pre College Programs: General Major Graduated: 8/2001
Mira Mesa High School
San Diego, CA
High School Diploma Graduated: 6/2001
References
George Ellington
School Instructor
******.*********@****.***
Closed Friend-7 yrs
Dhaif Mohammed
Security
*********@*****.***
Closed Friend-8 yrs
Tariq Elhaj
Operator
************@*******.***
Closed Friend-9 yrs
Skills / Equipment
Attention to Detail Customer Service Problem
Solving
Basic Math EXCEL Quattro-Pro
Bilingual Other Hand-Eye Coordination Reading
Comprehension
Cash Handling Internet Navigation Teamwork
Computer Literate Machining Tools Time Management
Email Inventory PowerPoint
Microsoft Word Multi-Line Telephone Print Shop
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