Customer Service Sales

JUANITA M. HARRIS

?**** Sherman Ave. Apt *F Bronx, New York ?347-***-****

?***********@*****.***

Skills:

. Type 35 WPM

. Experienced in Microsoft Word, Excel, Power Point and Outlook

. Highly personable customer service professional

Work Experience:

Board of Elections New York, NY

Inspector/Poll Clerk 09/2013 - Present

. Generally responsible for the operations in the ED, including opening

the polls, serving voters and closing the polls including accuracy of

canvass.

. Inspect the completion of canvas and tally.

. Ensure that Affidavit Ballot Envelopes are completed correctly and

signs each one.

. Collect all completed voter card from each voter.

. Responsible for the set-up & closing of the Ballot Marking Device and

Scanner.

. Assist the voters as needed on equipment

Lincoln Hospital Bronx, NY

Administrative Assistant 03/2012 - 08/2013

. Used computers for various applications, such as database management

or word processing.

. Answered telephones and give information to callers, take messages, or

transfer calls to appropriate individuals.

. Created, maintained, and entered information into databases.

. Operated office equipment, such as fax machines, copiers, or phone

systems and arrange for repairs when equipment malfunctions.

. Completed forms in accordance with company procedures.

. Scheduled and confirmed appointments for clients, customers, or

supervisors.

Macy's Department Store New

York, NY

Sales Associate 10/2010-

2/2011

. Opened customer's accounts.

. Greeted customers and ascertain what each customer wants or needs.

. Described merchandise and explain use, operation, and care of

merchandise to customers.

. Recommended, selected, and helped locate or obtain merchandise based

on customer needs and desires.

. Computed sales prices, total purchases and receive and process cash or

credit payment.

. Answered questions regarding the store and its merchandise.

. Arranged stock on shelves and racks in sales area.

Regalfone Corporation Philadelphia, PA

Telephone Customer Service Operator 1/2009-5/2010

. Opened customer accounts by recording account information.

. Took care of all incoming and out going telecommunications.

. Entered sales order and produced invoices for shipping

Education/ Certifications:

Retail Skill Center, King of Prussia, PA

. Retail and Customer Service Training Program

. NRF Certificate in Customer Service

John Bartram High School, Philadelphia, PA, Diploma

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