Project Manager Management

Samuel "Chris" Hoke

**** *. ***** **.

Virginia Beach, VA 23452

904-***-**** - Home Office

804-***-**** - Cell Phone

*.****@*******.***

PROFILE

Extensive experience enabling business goals through the implementation of

technology. Expertise in all types of SDLC approaches including standard

waterfall, Agile and hybrid waterfall/Agile.

Areas of special expertise include: virtual project management (managing

geographically dispersed teams), customer facing engagement management,

solution design and facilitation, technology evaluation and recommendation,

system integration, merger and acquisition facilitation.

PROFESSIONAL EXPERIENCE

VICE PRESIDENT BANK OF AMERICA (Consultant/Associate) 6/2011 - 5/23/2013

Technical Delivery Manager

Manage technical staff for large scale ecommerce projects interfacing to

downstream Systematics systems. Project details are currently proprietary.

Manage project scope, budget, staff, schedule and all project deliverables.

All project work performed in the ecommerce space.

As the Service Delivery Consultant my responsibilities included

coordination and oversight of all ecommerce technical resource and

activities.

Work with Solution Design Architect and application development team to

produce design documents and development artifacts to define the final

technical solution.

Work with infrastructure teams to evaluate and implement needed

improvements to testing and production environments.

Work with SOA teams to implement improvements to enterprise level web

services.

Work with information security resources to ensure compliance with all

regulations.

STRATEGIC STAFFING SOLUTIONS (Consultant) 9/2010 - 2/2011

Project Manager Capital One Bank

Consulting and project management - Document imaging and loan origination

Conversion projects for Commercial and Small Business lending.

Platform built on Fidelity Systematics software base (IM, ALS, ACBS,

Touchpoint)

Document imaging:

Gather line of business (LOB) requirements and interface with an enterprise

level project intended to enable a single imaging system and repository

resulting in the retirement of nineteen different imaging platforms to a

single IBM Filenet instance.

Manage various infrastructure related tasks:

Environment builds (6) SQL Server 2005, Cyence lending application

Enable bi-directional SSL communication with outside vendor

Performance testing

Software Configuration Management (SCM)

Disaster recovery

SARATOGA FINANCIAL (Consultant) 4/2010 - 9/2010

Project Manager TD Bank

Project consulting and project management.- Conversion and enhancement

projects for credit and branch consolidation.

Enhance Systematics mainframe demand deposit system to recognize,

dynamically setup and process changes to the geographical restructure of

the franchise. Additionally to update rate changes based regional

requirements. (IM, ALS)

Create new stop hold process for debit card transactions requiring

modifications to two core legacy systems and seven largely web based

(downstream) systems.

(IM, ST, Metevante Debit card)

CAPITAL ONE FINANCIAL (Consultant/Associate) 2002 - 2009

Senior Manager/Technology Strategist

Technology lead in due diligence effort to design an Integration strategy

of banking systems for acquisition of North Fork Bank. Including

performance testing of candidate systems and functional analysis.

Led 20+ projects to implement innovative credit card products from concept

through deployment. Based on Capital One's Information Based Strategy (IBS)

products were evaluated statistically prior to full deployment. Managed

multiple concurrent projects via integrated master schedule.

Solution champion for mobile (wireless) banking technology for Capital One

Bank. Implementation of proposed solution currently deflecting

approximately 20,000 information calls to the service center each month.

Solution designer/manager for implementation of collaboration tools for

geographically dispersed teams (MS collaboration suite including Live

Meeting, Communicator and Outlook add ins as well as web based virtual

office technology).

Solution consultant to selection project for Capital One Bank's Internet

solution resulting in a single platform solution across the enterprise.

IBM GLOBAL SERVICES (Consultant/Associate) 1997 - 2002

Senior Project/Engagement Manager for various IBM clients, responsible for

overall client relationship including solution development, sales support,

team development, solution implementation.

Examples of IBM Assignments:

Engagement Manager International Speedway Corporation

Reorganized entire IT Function from a centralized organization to a

distributed model in order to be responsive across a nationwide franchise.

Acted as defacto CIO during implementation of the reorganization.

Engagement Manager Tree of Life J. D. Edwards ERP implementation

(17+ million dollar budget, 30 IBM staff)

PMO Manager of six geographically distributed IBM teams

Responsible for Y2k remediation of all store systems across four

franchises, Ahold Inc. (nationwide grocery store holding company). Each

franchise had legacy applications that required specialized remediation and

some cases complete rewrites. All applications resided on an IBM AIX

platform utilizing various databases including Oracle, Sysbase and DB2.

NATIONS BANK - VICE PRESIDENT IT (Senior Project Manager)

Special Projects Director - Strategic Technology

Project Manager and technical architect of consolidated, Financial

Authorization Platform (ATM, branch, back office) IMS DB & DC continuous

operation high availability (COHA)

Project Manager integration of Financial Authorization Platform for five

large scale bank mergers

Manager and creator of three internal, mobile application development SWAT

teams. Teams conducted rapid development from a PC based platform targeting

mainframe systems based in CICS, IMS VSAM and DB2.

Education

MBA, Global Technology Management - American Intercontinental University

BA, Liberal Arts - Norwich University

Computer Science - Southern Ohio College

Certifications

PMP - 2002

Project Leadership certification - Cornell University

Change Leadership certification - Cornell University

Proactive Leadership certification - Cornell University

Six Sigma Green Belt - Villanova University

Software Expertise

Masters level skills:

MS Project

MS Word

MS Excel

MS Power Point

MS Visio

MS Live Meeting

MS Communicator

MS Exchange

MS Sharepoint

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