Project Manager Human Resources

JOSEPH J. MURMELLO

* ******** ******

Greenville, SC 29617

864-***-**** (C)

***********@*****.***

Career Objective

To obtain a long term position in the area of Human Resources allowing me

to work both collaboratively and independently while applying my business,

management and supervisory skills to achieve the strategically planned

employer objectives and improve the overall performance of the company.

EDUCATION

Master's in Human Resources and Employee Relations, Penn State University,

2013.

Master's in Education, Kutztown University

Bachelors of Science in Psychology, Math Option, Pennsylvania State

University

WORK EXPERIENCE

Customer Service Associate

Lowe's Companies Incorporated, September, 2013 to Present

. Performed all duties independently

. Trained and supervised new hires within the department

. As per department manager's request addressed issues of employee

performance

. In collaboration with the ASM coordinated scheduling issues and

concerns

. Performed item counts and mitigated losses by implementing loss

prevention techniques

. Instructed other employees on the use of KRONOS and GENESIS

. Provided professional, prompt and friendly service to customers

answering question and providing advice as needed in the tools

department

. Accomplished up-selling of customers who were working on home

improvement projects

. Assisted in other departments as needed

. Kept shelves stocked and organized

Consultant/Broker in Charge

Happy Sales Real Estate, 2002 to Present

. Anticipate talent needs, recruit, hire, train, evaluate and discharge

employees in accordance with all Local, State and Federal Laws (FLSA)

. Complete reference and background checks on applicants

. Administer and record FMLA requests and use

. Confidentially address sensitive employee relation issues including

harassment and worker's compensation

. Develop corrective action plans to remediate employee performance

issues

. Facilitate team meetings and strategic planning initiatives

. Develop criteria to evaluate sales representatives and support staff

. Follow all guidelines regarding EEO, ADA, PDA, FMLA, etc.

. Utilize online tools such as Linked In, Careerbuilder, & Facebook, to

recruit employees

. Provide mentorship and ongoing training to all appointed employees

. Conduct on-boarding training regarding job duties, working conditions,

schedules, etc.

. Act as an intermediary in negotiations, providing conflict resolution

Administrative Support MBA (Independent Position)

Clemson University, Clemson/Greenville, SC., January 2010 to February 2012

. Performed all duties without supervision

. Addressed sensitive employee (intern) relation issues in a

confidential manner

. Attended Career Fairs to recruit both potential employees and students

. Coordinated master class schedule, in addition to student and faculty

scheduling

. Provided support, career (employment) and educational guidance to

working professional students and MBA faculty

. Evaluated resumes and career goals and developed plans to reach goals

. Advised present students and potential students regarding MBA program

. Provided course selection advice, monitored student progress, informed

students of academic probation, assisted with career services and

financial aid

. Assisted International Student with matriculation, housing, and

program progress

Administrator/Assistant Principal

Charleston County School Districts, 2002 to 2004

. Confidentially addressed sensitive employee relation issues, including

absenteeism, professional conduct, and harassment and served as a

mediator to resolve issues

. Supervised and evaluated the performance of no less than fifty

employees, including

educators and support staff, and developed corrective action plans to

address both employee performance issues and employee relations issues

. Conducted workers compensation investigations

. Working knowledge of COBRA, Labor Law, HIPPA, OSHA regulations

. Performed teacher and staff evaluations and developed remediation

plans with regard to classroom management, presentation, time

management, and organization

. Collaborated with Human Resources to recruit the appropriate teachers

for open positions

. Interviewed job applicants to obtain information on work history,

training, education, and skills

. Completed reference checks on applicants including certification

verification

. Conducted onboarding training regarding job duties, compensation and

benefits, schedules, working conditions, and explained HR policies and

procedures

. Discussed staffing needs with administration and developed recruiting

objectives

. Trained employees who may conduct initial interviews on appropriate

interviewing techniques and developed structured interviews for

certain positions

. Worked with administration in determining the criteria needed to

evaluate job applicants

. Maintained and developed performance evaluations and employee

handbooks

. Dynamic facilitator and project manager for multi-purpose teams

of no less than 15 members including educators, parents, and

community leaders

Store Manager

Rite Aid Corporation - Lansford, Pa.

. Used independent judgment and discretion to recruit, hire, train,

direct, reward, discipline and motivate employees.

. Managed individual store while meeting retail budgeted sales, margin,

labor, expenses and overall P&L monthly results to ensure operating

EBITDA and income were achieved.

. Controlled payroll, developed employee schedules, and educated

employees with regard to medical benefits, life insurance benefits,

worker's compensation insurance, vacation, sick and holiday pay/time,

and career advancement opportunities.

. Initiated, investigated and completed worker's compensation claims and

customer claims.

. Provided regular performance feedback and information to associates.

. Participated in and supervised the preparation and accountability of

the store's physical inventory and developed action plans to achieve

expected results.

. Marketed inventory to increase sales volume

ACHIEVEMENTS

Mitigated the loss of textbooks at a High School from 90,000 dollars to

6,000 dollars in one year. Magna Cum Laude Master's Degree Graduate from

Kutztown University. Summa Cum Laude Graduate from Penn State Human

Resources Master's Program. Completed 14 credits toward an MBA. Founder of

the Michael Detweiler Foundation.

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