Customer Service Training
Resume:
Gillian Bell
***************@*******.**.**
Personal Profile
As a hardworking and motivated individual I am able to work as a highly
effective team member as well as being very familiar with working
independently. I enjoy a challenge and like to be kept busy, during any
quiet periods at work I have always been able to find some thing useful to
do. I would be happy to undertake any training which might enhance my
current skills.
Key Skills & Qualities
. Familiar with following cleaning procedures
. Health and safety aware
. Safe handling of cleaning chemicals
. Good customer service
. Calm, patient and considerate
Employment & Training History
Asda Aces Aug 2009
Attended the Asda Aces training course learning a range of new techniques,
including the safe and effective use of a range of cleaning products. I
also learned how to use a floor buffer.
Home Carer
Social Care / Private individuals 2007 - 2008
My duties included a range of cooking and cleaning, on a daily basis, for a
couple with disabilities. I also did their shopping as well as assisting
with other requirements as and when needed. My main aim was to ensure that
they were comfortable and content at all times.
Cleaner
Programme Cleaning 2003 - 2007
Working in the offices of a busy call centre, cleaning these as well as the
staff toilets and stairwells. This meant that my duties were wiping,
polishing, vacuuming, mopping etc. I worked to tight deadlines on a daily
basis - my work had to be completed before the Comet staff arrived.
Additional Information & Interests
My main interest is needlework which I enjoy doing most evenings, I enjoy
spending time with my friends and family whenever I can. I also enjoy
watching a variety of films from romantic comedies to true stories and
horror.
References are available on request
Contact this candidate