Customer Service Sales
Resume:
Rizwan Ali
The Colony, TX 75056
*******@*****.***
OBJECTIVE
Obtain a role at a fast-paced business or advertising company with substantial growth
targets that is looking for a dynamic individual who is eager to work and expand their
competence in a role which requires strength in planning and executing programs to
acquire and retain clients/customers.
EDUCATION
M.B.A. Candidate- Marketing Concentration June, 2014
University of Phoenix – Phoenix, AZ
Bachelor of Science in Biology
University of Texas at Arlington– Arlington, TX May 2008
Skills and Expertise
Customer service orientation Leading & Motivating
Sales & Marketing initiatives Analytical & Conceptual thinking
Healthcare & Business acumen Communication & Negotiation Skills
Forecasting business trends Financial statement & Capital Planning
PROFESSIONAL EXPERIENCE
Admission Specialist 03/08-10/13
Baylor Medical Center – Carrollton, TX
Recognized as a top employee in September 2012 by Baylor Medical Center
Conducted patient interviews to obtain demographic and financial data for
registration
Performed patient eligibility for insurance coverage and appropriate benefit
levels of anticipated services
Executed patient transfers, collect fees, writes receipts and record appropriately
Discussed alternative service options with physicians and office staff when
patients do not meet admission criteria per policy
Experience (during college)
Brand Ambassador 2007
AT&T- Dallas, TX
Consistently surpassed sales goals while forecasting consumers product appetite
Utilized all resources to attain optimal brand awareness and effectiveness
Identified prospective consumers’ values and closed deals efficiently
Conducted wide range of AT&T products distribution and promotional activities
Marketing Specialist 2007
Encore Nationwide- Torrance, CA
Conducted Toyota brand awareness, distribution, and promulgation
Initiated inside registration at Dallas Auto Shows, while collecting consumer data
and promoting Toyota’s new models and products
Executed other promotional, and marketing projects with State Farm, US Army,
AT&T College Fan Tour, Reynolds, and Wishoo
Teller 2004
Bank of America- Hurst, TX
Initiated transactions for personal and business customers and provided
information regarding bank services
Executed complex transactions, and withdrawals and sold bank products
Conducted proof work at the end of the day, and displayed accuracy
Sales Associate 04/03-11/06
Wal-Mart- N.R.H, TX
Operated a cash register with optimal efficiency and productivity
Assisted customers with the bagging and loading of their merchandises
Achieved items per hour goal and scanning percentage goals
OTHER COMPETENCIES
Interpretation, analysis, and facilitation of client’s financial decision makings
Detail oriented and driven toward attaining high quality results
Adept in fast paced environments and multitask efficiently
Identify product/service optimization opportunities
Bilingual English/Urdu
SOFTWARE SKILLS
Proficient in MS Word, Excel, and PowerPoint
Healthcare software: Eclipsys, PASS, PBAR, Medhost, Passport, Recondo
Contact this candidate