Registered Nurse Home Health

Vicki L. Wessner, RN BSN MaML MBA

** ****** ***** *****, **** Grove, PA, 17963

Cell 570-***-**** ( *********@*******.***

Qualifications Profile

Health Care Professional with proven strengths in state and federal

regulatory requirements. Experience in all aspects of home health and

hospice with Masters in Business Administration, healthcare concentration.

> Exceptional capacity to multi-task: manage numerous, often competing

priorities with ease and foster the provision of organizational and

patient quality outcomes.

> Administrative and referral experience including admissions,

assessment, treatment, referral, and education for a wide range of

customers, and staff.

> Knowledge of healthcare management and regulatory practices.

> Demonstrated ability to forge, lead, and motivate outstanding

healthcare teams.

> Outstanding interpersonal and communication skills; strong computer

knowledge.

Certifications and Proficiencies

Certifications: Crisis Prevention Intervention, CMS Survey Federal

Certifications in Home Health, Hospice, and End Stage Renal Disease

Programs

Proficiencies: Regulatory Compliance in Home Health, Hospice, ESRD.

Consultant Services, Long Term Care, Geriatric; Long Term Care

Psychiatric - Rehabilitation; Microsoft Office Applications; PA State

Mandated ESS and SAP Applications.

National Honor Society: Sigma, Beta, Delta: Liberty University

Business Chapter Lifetime Membership

Professional Experience

Patient Care September 2012-Present

Director of Patient Services

2210 Ridgewood Road

Wyomissing, PA

Monitor and oversee the general management of home health care operations

and staff, including nurses, therapist and aides. Monitor and analyze

staff productivity and expenditures. Work directly with clinical managers

and field staff to solve patient problems fostering the effective provision

of care. Provide education and resources to clinicians regarding

regulatory and corporate requirements. Assist registered nurses in patient

and provider marketing roles. Management and hiring of all discipline and

human resource functions, individualized performance improvement plans for

clinicians and office staff. OASIS Assessment, RAPS, final billing

functions, quality and performance improvement. Involved in state

licensure and Joint Commission Accreditation preparation and plans of

correction.

Independent Consultant Sept 2011-

September 2012

Regulatory Nurse/Business Consultant

Provided consulting services independently to initial and preexisting home

health and hospice agencies on all aspect of business operations, clinical

operations, staffing, OASIS, and regulatory compliance. Administrative and

staff teaching regarding all business, clinical, and regulatory aspects of

home health, home care and hospice. Provided guidance and direction

regarding daily operations, case management with plans and tools developed

to improve same. Conducted mock surveys to prepare agencies for state and

federal surveys. Conduct market analysis and assist agencies in

determining differentiation and sales strategies to increase market share.

Assist with recruitment and retention efforts to maintain staffing levels.

Harris Consulting

Harrisburg PA May 2011-

Sept2011

Regulatory Nurse/Business Consultant

Provided consulting services to initial and preexisting home health, home

care and hospice agencies on all aspect of business operation, clinical

operations, and regulatory compliance. Staff teaching regarding all

business, clinical, and regulatory aspects of home care and hospice.

Development of agency specific and regulatory compliant policies and

procedures to guide daily operations.

Pennsylvania Dept. of Health, Bureau of Community Programs Dec

2005 - April 2011

Division of Home Health & Hospice

Health Facility Quality Examiner & Consultant

Responsible for conducting surveys/resurveys of non-profit and profit

health care facilities for Title XVIII (Medicare) certification and/or

state licensure/approval programs. This autonomous position includes

investigating complaints, analyzing data, drawing conclusions, and citing

violations. Responsible for the review and approval of initial home

health, home care, and hospice licensures. Recommend Medicare

certification for those agencies meeting the regulatory requirements. This

includes extensive knowledge of regulatory requirements and conducting

assessment/evaluation of the following health care facilities in the

Medicare program: home health agencies, home care agencies, hospices, end-

stage renal disease facilities, rural health clinics, outpatient physical

therapy and or speech pathology services; comprehensive outpatient

rehabilitation facilities; and in the state licensure/approval program:

home health agencies, hospice, birth centers and pediatric extended care

centers. Preparation of detailed reports of all site visits and audits

conducted for health care facilities.

Cite deficiencies, summarize recommendations, provide recommendation to the

federal government

for certification, termination, decertification, or to the state government

for licensure/approval. Management and supervision in the team survey

setting. Management of regulatory compliance issues for the above listed

programs in Pennsylvania and providing teaching and education to providers

to improve patient quality of care.

Schuylkill County Coroner's Office Dec

2006-Dec 2008

Deputy Coroner

Conducting investigations to determine cause and manner of death. On-site

scene investigation of the deceased individual's environment. Working with

police investigators in suspicious death cases. Interviewing persons of

interest as related to the death investigation, collaborating with the

elected coroner to determine appropriate actions.

Pennsylvania DPW- State Hospital, Wernersville, PA Jan 2001-

Dec. 2005

Staff & Rotating Charge Nurse, Psychiatric Admissions & Long-Term Care Unit

Registered Nurse responsible for providing professional nursing care and

treatment services. Assessment and management of patients' physical,

psychosocial and mental health status. Utilization of the nursing process

in care planning; compliance with documentation requirements and policies.

Collaborating with the interdisciplinary treatment team; assesses, records,

reports, and evaluates vital signs, symptoms, and reactions or responses to

medication and treatment; participates in staff development programs;

provides ongoing orientation/education and on-the-job training to

professional & non-professional nursing personnel; utilizes least

restrictive measures, follows hospital/nursing policy in the care and

documentation of patients in seclusion, exclusion, restraint, or special

observation; adheres to infection control/HIV policies and procedures;

utilizes crisis prevention techniques; accurately complies with medication

policy and completion of physician's orders; applies knowledge of

Hospital/Nursing policies and procedures; initiates, conducts and documents

nursing process groups; maintains awareness of ward conditions, therapeutic

milieu, and patient activities; acts as patient advocate; participates in

Nursing PI and Hospital QA activities; utilizes therapeutic communication;

provides knowledgeable daily communication; participates in nursing and

facility committees/activities; provides health promotion and maintenance

through teaching, guidance, and counseling; assigns and directs the work of

professional personnel and supervises assigned non-professional staff;

applies professional and psychiatric nursing concepts, techniques, and

procedures in patient care. Supervision of RN's, LPN's, and Psychiatric

Aides including performance reviews and disciplinary actions.

Berks Heim, Berks County Long Term Care Facility, Reading, PA.

June 1996- Nov 2001

Charge Nurse, Long-Term Geriatric Care

Supervision and care of geriatric patients, included but not limited to

order transcription, preparation and administration of medications and

treatments, formulation of care plans, assisting and monitoring restorative

nursing care, patient and family education, preparation and presentation of

oral and written reports. Documentation in patient ongoing charts and

appropriate hospital records. Ensuring safety and infection control

measures were maintained. Supervision of LPN's and CNA's including

performance reviews and disciplinary actions.

Educational Background

Masters Business Administration

Graduated July 2013, Summa Cum Laude GPA 4.0

Liberty University, Lynchburg, VA.

Masters of Arts Management & Leadership

Graduated December 16, 2011, Summa Cum Laude GPA 4.0

Liberty University, Lynchburg, VA.

Bachelor of Science Degree in Nursing

Graduated May 2010, Magna Cum Laude GPA 3.94

Liberty University, Lynchburg, VA.

Associate of Science Degree in Nursing

Graduated June 1996, Highest Distinction GPA 4.0

Alvernia College, Reading PA.

Licensed Practical Nursing (1991)

Schuylkill Training and Technology, Frackville, PA

Diploma in Business (1989)

Schuylkill Business Institute, Pottsville, PA

Licensure/Certifications

Registered Nurse (RN), State of Pennsylvania

Federally Certified Health Facility Quality Examiner

Other Interests & Hobbies

Real Estate Landlord and Investor 1991-1998

Owned and managed six rental apartment units in the city of Pottsville

Interested in Six Sigma and Lean Six Sigma quality programs

Published Writer (Teen Magazine, Miraculous Metal Christian Magazine,

Penn State Schuylkill Writers)

On-Line Jewelry Business

Owned and managed small on-line jewelry store.

*References Available Upon Request

Contact this candidate