Customer Service Assistant

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KARLA J TRISTAN

**** ****** **** **, *******, Tx, 77095 • 832-***-**** (Mobil) • *************@*******.***

Profile

Ability to perform in a fast paced, deadline oriented work environment. Ability to work as a team member as well as independently,

problem solver and fast learner.

Excellent organizational, interpersonal, written and verbal communication skills, successfully execute many complex tasks

simultaneously.

Bilingual, English/Spanish

Professional appearance, attitude and actions

Trustworthy, dependable, Reliable transportation. Working experience of more than 15 years in customer service, administration, and

accounting, looking for a position to help me grow and learn more.

Typing skills, proficient in several applications as Microsoft Office, PDF, Outlook, Explorer, Google Chrome Vital, SUA, SAI, Platinum,

Contapaq, SAE Merksyst; office skills as multiline phone, fax, pc, copier, printer, scanner.

Experience

November 2006 June 2009 Banco Santander, S. A.

Position: Teller

Receiving cash, customer service, selling insurance, effective credit management, credit cards, sending international transfers, sale of

dollars, process deposits, withdrawals, loan payments, cashiers' checks, money orders, and cash advances, balances each day's

transactions and verifies cash totals, supervision of operations in other tellers, collection accounts.

June 2005 8 Sep. 2006 Food Service de México, SA de C.V.

Position: Assistant Director and accounting

Customer service and provider representative, financial reporting and general accounting duties accounts payable, accounts

receivable, billing, registration fees, and payments in different systems, inventory management, review of personal investments, leases,

checkbooks and bank management, bank reconciliations, processing vendor invoices, monthly closings, registration of transfers in

dollars, management assistance, Collections, organizing monthly meetings, administration of two more different companies

October 2004 to February 2005 Multiasistencia SA de C.V.

Position: Assistant Administration and Finance

Customer accounting, record insurance premiums, depreciation, transfers of funds, attention to phone calls, filing, administrative staff,

integrations, etc.

May 2003 to November 2003 Interpro C, S. C.

Position: Executive Assistant

Customer service representative, reporting and presentations, paperwork for payment of services and providers, billing, customer

projects several executives, phone reception, organization of records and files.

May 2002 April 2003, Metropolitan Safety and Security Lobo, SA.

Position: Accounting Assistant

Customer and provider attention, management, filing, bank reconciliations, accounting, attention to branches, knowledge of bank

security equipment, cctv, atm, handling courier, provider payments, follow up to customer complaints, receiving calls, support different

regions, accounts payable, financial reporting and general accounting duties etc.

March 2001 April 2002, The Driver Mexico, S. A. C. V.

Position: Assistant Manager, Sales, Accountant, Administrative Assistant.

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Customer service, administration, payments to provider, filing, billing, collection, bank reconciliations, sales, accounting, inventory

control, management Vital package, etc.

Education

Public Accountant – Accounting 3 years

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