Manager Project
Resume:
Joel P. Georges
*** ********* *****, ******, ** *0543 USA
*********@*******.***
ERP / Senior Enterprise Planning Manager
15+ years in information technology leadership / Enterprise Planning /
Result oriented / Self-starter / Excellent verbal and communication skills
/ Strong collaborator / Effective mentor
Accomplished strategic-oriented manager offering leadership to project
management, software development methodologies, full life-cycle, enterprise
architecture, application enhancements, Risk & Dependency Management, and
information operations - Demonstrated ability to execute a cohesive
improvement plan despite operational and financial challenges
Solid history of success across software information technologies includes
ERP package such as BaaN, Dynamics Axapta, Oracle, IFS, MK, and ManMan -
Exceptional reputation for leading diverse people and operations of
declining business performance through identifying critical issues,
improving competencies and setting vision and focus for success.
General management strength
Project Management System Development Software Implementation
Software Consulting Process/Software Architecture Solution Development
Risk Management Negotiations / Communications Client Relationship
Staff / Team Leadership Device Configuration Process Improvement
Management
Professional Experience
RL Technology - Dayton Ohio
Oversee the implementation of customized software and serves as liaison
between venders, internal and external customer.
Challenge:
Eliminate complexity, improve process flow and return logistics operation
to internal customers while maintain policy and standards.
Implementation Manager / TOGAF
05/2012 - Present
. Hold full accountability as the lead for all implementation,
conversion, data migration, customizations and integration efforts.
. Collaborate at the technical/business level and manage the technical
support team while leading the IT department to identify business
needs and resource constraints using The Open Group Framework (TOGAF)
principles and techniques.
. Perform business and technical requirements gathering. Prioritize
project tasks based on business system requirements.
. Identify Air Force's logistic architecture, document current state,
future state, define gaps, and roadmap.
. Translate logistics enterprise vision into logistic capabilities and
blueprinting
. Provide leadership and feedback to team in implementing business
needs.
. Manage third party relationship and collaborate with the engineering
team to develop estimates and overall implementation solution plans.
. Identify and define integration points with third party solutions.
. Define and document tools and technologies used for implementation.
. Monitor budget and perform problem analysis (identify root causes,
outline resolution options, and take appropriate actions to resolve
problems)
Result:
. Reduce overhead by 18%
. Eliminate redundant processes and increase user empowerment
. Improve operation flow by streamlining reporting structure
Joel P. Georges Page 2
Jacobs Technology - Dayton OH
Managing one of the largest Enterprise Resource Planning (ERP) logistics
program for Department of Defense
Challenge:
Replace more than 600 legacy systems into one ERP logistics application
software for the 21st century
Project Manager / Sr. Business System Analyst / DODAF
05/2008 - 05/2012
Joined the Expeditionary Combat Support System (ECSS), a Department of
Defense (DoD) acquisition category 1 (ACAT 1) logistics program and world
largest ERP implementation - Senior member of the Program Management Office
(PMO) Solution Implementation Configuration and Systems Development - Used
risk analysis results to prepare and implements cost reduction strategy to
support program
Results:
. Defined and managed Mobile Technology for Supply Chain, Barcode
technology for warehousing, software acquisitions, business process
workflows, enterprise architecture, technical and functional software
designs.
. Identify Air Force's logistic architecture, document current state,
future state, define gaps, and roadmap
. Translate logistics enterprise vision into logistic capabilities and
participated in blueprinting activities
. Member of Blueprinting, Enterprise Architectural Solution, and
Solution Governance using Department of Defense Architectural
Framework (DODAF)
. Evaluated and update user requirements and documentations manual for
training.
. Helped develop system implementation and assist in refining process
architecture that support the Air Force's logistic enterprise
objectives.
. Used project management principles to develop enterprise strategies,
technical program plans, resource requirements, and resource
utilization.
. Define and document best practices and contribute to company knowledge
sharing using DoDAF, and TOGAF principles
. Revamped procedures and policies and makes recommendations to groups
and to executive management. Contribute to the development and
standardization of processes across the organization.
. Supplied advisory services to leadership on projects by conducting
critical assessments, technical reviews, proposals, assessments, and
made authoritative recommendations based on research results.
. Lead architect on Mobile Supply Chain, Mobile Device Proof of Concept
project from conception to completion.
. Hold full accountability for Mobile Supply Chain, Mobile Device of
Proof of Concept, requirement gathering, Gap Analysis, Solution
Development, Product Evaluation Software, and Risk Mitigation which
allows the Air Force to better secure product accreditation and
program success
. Provided engineering support for Contingency Acquisition software
using Agile Scrum Methodology.
. Lead/implement the risk mitigation strategy, and Configuration
Management.
Industrial & Financial Systems (IFS) - Schaumburg IL
ERP Technology Company
Software Project Lead
02/06 - 03/08
. Served as a software project Leader for the installation, quality
assurance, rollout, setting-up and configuration of IFS applications,
Oracle databases (10gR2), and network connectivity of IFS ERP software
and components.
. Accountable for analyzing the client business requirement to develop
technical design and product acceptance.
. Instrumental in configuring receivables, billing, and trade.
. Participated in cross functional taskforce to identify requirements,
workflow, and system specifications
. Conducted technical and functional user training and improved
customer's satisfaction.
. Evaluated and recommended changes to future software upgrades based on
customer's feedback.
Junction Solutions - Lincolnshire IL
ERP Technology Company
Navision Axapta Consultant
01/05 - 12/05
. Act as a support Engineer for all modules of AX and worked as an
implementation consultant to install, and manage systems standard
environment (Production, development, test).
. Created necessary Axapta configuration and defined data conversion
strategies for migration.
. Performed database administration tasks on the SQL Server for
installation and also worked on finance, Trade and logistics for
customization.
. Provided templates to load the data files and worked on Axapta Object
Tree (AOT) to synchronize the database.
Target Corporation - Oswego IL
Leading retail growth company
Challenge:
Stabilize operation and reduce employee exodus and increase revenue while
maintaining customer satisfaction
Executive Customer Services Manager
2002 - 2004
Served as an Executive Customer Services Manager - Lead team and manage
customer demands by providing consistent customer service, which resulted
in an increased in customer satisfaction over previous years. - Assisted in
planning, organizing and controlling business activities using research
data.
Results:
. Developed and implemented customer handling strategies to better
improve customer satisfaction.
. Exceeded in obtaining 100% of targeted goal for credit card
applications by motivating all team members using reward and
incentives.
. Lead all foodservice operations and he managed expense budget,
business hardware including POS terminals, communication radios and
scanning equipment to ensure reliable working condition.
. Managed and provided guidance for 42 non-technical staffs which helped
reduce turnover rate. Recruited and retains talented people.
. Guided and motivated all team members by using approved coaching
techniques.
EDUCATION
Master Science, Management Information System (MSMIS) - Benedictine
University - 2006
Master of Business Administration, Finance (MBA) - Benedictine University -
Lisle, IL - 2005
Bachelor of Art, Management Information System (BA) - Rutgers University -
Newark, NJ -1995
Certificate: Enterprise Architect - Foundation
Open Group Architectural Framework (TOGAF 9.1)
Department of Defense Architectural Framework (DODAF)
Public Sector Experience
Security Clearance Level: Secret
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