Customer Service Quality Control

andrea vela

Houston, TX

********@*****.*** - 832-***-****

WORK EXPERIENCE

Pharmacy Technician/Head Cashier

wal-mart - Conroe, TX - January 2013 to Present

Responsibilities

Providing excellent customer service

Quality control

Organizing and sanitizing work stations

Insurance verification/communications

Data entry

Counting and labeling Medications

Accomplishments

I thrive in any work situation, because of the excellent customer service I had many returning customers that

leave with a good experience everytime.

Skills Used

Being resourceful, I try to do everything I can in my power to solve any problem and satisfy the customer/client.

Leasing Agent

bell partners inc. - Houston, TX - January 2012 to January 2013

Responsibilities

Handled day to day routines. Sell/show apartments, customer service, problem solving, organizing paperwork,

everyday filling.

Accomplishments

I helped a lot of people that needed a home when others turned them down. I made the highest number of

leasing several months in a row.

Skills Used

I am a highly reliable person, I demonstrated dependability in result built a rapor with the residents. When

dealing with frustrated people I am able to satisfy their concerns any way I can.

Nursing Assistant

galena park isd - Houston, TX - August 2009 to June 2010

Responsibilities

Regular filing, organizing, and helping patients.

Accomplishments

I helped many sick kids at the elementary, my office work ethic is great.

Skills Used

Dealing with paper work and medical records. Highly skilled in computer science, filling, and organizing.

Cashier

mcdonalds - Houston, TX - December 2008 to October 2009

Responsibilities

Customer service, money handling, cleaning and organizing.

Accomplishments

I coordinated and trained new employees and with my can-do attitude brought in returning customers.

Skills Used

Excellent customer service, money handling, work relations and problem solving skills.

EDUCATION

associates in business

San Jacinto College North Campus - Houston, TX

2012 to 2015

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