Customer Service Sales

MENETIE EJEYE

**** **** ***** **. ** Contact Through

# D 216 ***********@*****.***

COSTA MESA, CA 92626. 818-***-****

EDUCATION

Business Economics

California State University Los Angeles

Bachelor of Science

Business Administration, International Business, & Marketing

Irvine Valley College

Associates Degree

Business Administration

PROFESSIONAL SKILLS

Leadership Accounting

Detail Oriented & Time Management

Researcher & Developer Analyzing Sales

TECHNICAL SKILLS

Purchasing

10-Key (numeric) system Merchandise Inventory

Computers Database Management Power Point

EXPERIENCE

Customer Service Specialist/ Support April 2012

HireRight, Irvine California

Call efficiency/ Routing calls to appropriate department. Transcribe voicemails, send out alerts, for

and follow-ups. Build Customer Cases and assigning a time frame for response through Sales

force site. Assist Customers with filing disputes, Analyzing, and sending out notifications. Also

involved in various Business Administration tasks for the company.

Sales Representative/ Healthcare Specialist July 2006-April 2012

Elite Healthcare, Laguna Hills California

Deal with daily Customer Sales & Strategy. Help to customize the best healthcare package for

clients. I was involved with Running Marketing Campaigns and Generating Leads across the

Nation. Also I handled over 100 calls a day. Managed various Inventories and accounts for Sale

orders. Respond to various clients while troubleshooting and solving client issues.

Help Desk Support/ Customer Service Representative January 2002-July 2006

CCI, Santa Ana California

Imputed data entry and checked Inventory list. I was responsible for assisting clients with

technical questions and solving issues. I provided Customer Service for all inbound and

outbound callers. Also I handled about 200 calls per day. I verified customer information and

Quality Assurance for each caller. I handled escalated customers while maintaining excellent

Customer Service.

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