Sales Manager

William L. Henry

********@*****.***

*** ****** ** . *********, ** 29073 . 864-***-****

Education Master of Human Resource Development, 2002-

2003

Clemson University, Clemson, South Carolina

Concentration: Counseling

Bachelor of Arts in Sociology/Criminology, 1999-

2002

Clemson University, Clemson, South Carolina

Minor: Administration

Professional Waffle House, Inc.

Experience Division Manager 2009-

Present

. Actively manage P&L for improved profits in up to twelve 24-hour

restaurants with a sales volume of up to $35 million per year.

. Train Unit and Multi-Unit Managers on P&L analysis.

. Build sales through planning, training, contests, and other programs.

. Recruit customers, hourly associates, and manager trainees in local

communities through relationship building, business to business

relationships, and merchandise.

. Recruit, Interview, Hire, and Coordinate the training of new Managers.

. Develop Hourly Associates and managers, as well as, develop managers

who are selectable to be promoted to a higher level.

. Manage up to 250 Hourly Associates.

. Oversee the construction, staffing, and opening of Waffle House units

within my territory.

. Develop contingency plans for factors that would impact business,

either positively or negatively (e.g., road construction projects,

community events, etc.)

. Teach, Direct, and Support management teams of up to 20 Staff

including Managers in Training, Assistant Managers, Unit Managers,

District Managers, Maintenance Technicians, and Human Resource

Specialists.

. Work with Department of Labor to resolve wage complaints.

. Work with security companies to provide a safe working environment.

. Administer Human Resources policies, procedures and guidelines to

ensure consistent and fair treatment of all employees and promotes

good employee relations. Develops and controls employees to meet

staffing and succession planning needs to operate effectively.

. Manage the maintenance of up to twelve 24-hour restaurants with direct

supervision of a Maintenance Technician.

. Set budgets for maintenance spending.

. Plan and oversee periodic remodels and other large expenses.

. Oversee The management and training of food safety, P&L's, customer

service, brand building, sales building, recruiting, vendor

negotiations, and new manager salary negotiations.

Dabo Swinney Football Camp, Clemson, South Carolina

Offensive Line Coach Summer

2009, 2010

. Coached 30+ youth in offensive line skills.

. Supervised youth in offensive line drills.

D1 Sports Training, Greenville, South Carolina

Facility Coordinator

2008-2009

. Managed daily operations, financial performance, and growth

of the business.

. Supported executive activities, events, and communications.

. Communicated effectively among multiple organizational

levels.

. Managed multilevel projects.

Mau Workforce Solutions, Greenville, South Carolina

Staffing Specialist

2008

. Received, processed, and analyzed work orders from customers

. Selected qualified employees by screening, interviewing,

testing, evaluation, and reference checking.

. Conducted new employee orientation.

. Coordinated layoffs and terminations.

. Administered personnel programs and policies in a timely

fashion to encourage customer/employee relations.

. Monitored applicant flow and the activities of the staffing

workforce.

. Communicated with supervisors about personnel problems or

possible new requirements.

Tommy Bowden Football Camp, Clemson, South Carolina

Offensive Line Coach Summer

2008

. Coached 30+ youth in offensive line skills.

. Supervised youth in offensive line drills.

Professional Fitness, Greenville, South Carolina

General Manager 2007-

2008

. Delegated responsibilities among fitness training staff.

. Trained new fitness training staff.

. Assigned fitness trainers to appropriate clientele.

. Managed daily operations.

. Responsible for sales and marketing of fitness training.

. Conducted weekly meetings to administer any new policies and

procedures, as well as implement any new sales strategies.

Oconee County School District, Oconee, South Carolina

Registered Substitute Teacher (Full Time)

2004-2008

. Provided an inviting, exciting, innovative, and challenging

learning environment.

. Engaged in effective and appropriate classroom management.

. Worked effectively with students and other staff members to

establish a safe and enjoyable learning environment.

Mckinney Dodge, Easley, South Carolina

Leasing and Sales Representative

2006-2007

. Conducted detailed interviews autonomously with potential

customers.

. Assisted in any financial and investing decisions made by

customers.

. Worked closely with managers in sales and finance to achieve

success with sales.

. Responsible for sales of automobiles.

Greenville High School, Greenville, South Carolina

Offensive Line Coach

2007

. Coached high school offensive linemen.

. Organized strength training program for the offensive line.

NFL Europe, Frankfurt, Germany

Player for Frankfurt Galaxy

2005

. Played the Left Tackle position on the Offensive Line.

National Football League, Seattle, Washington

Player for Seattle Seahawks

2005-2006

. Played the Left Tackle position on the Offensive Line.

. Played the Center position on the Offensive Line.

. Played the Guard position on the Offensive Line

Waffle House, Inc., Anderson, South Carolina

Manager

2004- 2005

. Engaged in effective and appropriate business management.

. Conducted thorough evaluations of employees work performance.

. Managed daily business operations (money count, bank

deposits, food and merchandise order, sales, and marketing).

National Football League, Atlanta, Georgia

Player for Atlanta Falcons

2004

. Played the Left Tackle position on the Offensive Line.

Computer Microsoft Word, PowerPoint, Excel, Publisher, SPSS

Skill

Certificates Management Certificate from Waffle House University

Honors Clemson University Football Team

Scholarship Student-Athlete

. Participated in Hula Bowl and Gridiron Classic All-Star

Football Games (2003)

. Academic All-ACC (2002-2003)

. Participated in the Peach Bowl (2003), Tangerine Bowl (2002),

Humanitarian Bowl (2001), Gator Bowl (2000), Peach Bowl

(1999)

. 1st Clemson Football player to graduate with a Master's and

Bachelor's degree in 4 1/2yrs

. Recipient of Vickery Hall Award (2003)

. Top Six Award winner for Community Service (2003)

References available upon request.

Contact this candidate