Customer Service Manager
Resume:
DANIEL D. JIANG
*** ********* ***. #*, ******** Park, CA 91754, USA
***********@*****.***
Proficiencies:
Finance, Business forecasting, Labor economics, Corporate modeling, Accounting, and Statistics
Strong analytical and mathematical expertise
Extensive work in analyzing statistical data, running regressions and significance tests
Specialized knowledge of statistics programs such as SAS, Stata, Eviews
Member of American Rehabilitation Economics Association
Education:
Master of Arts in Business Economics, June 2004
University of California, Santa Barbara, California, USA
Bachelor of Arts in Economics, March 2003
Minor 1: Information and Computer Science
Minor 2: Management
University of California, Irvine, California, USA
Work Experience:
The Claro Group, Los Angeles, California, USA June 2012 – June 2013
Statistical Consultant
Plan and conduct surveys to identify and quantify damages in wage and hour cases
Use statistical analysis tools to process large scale data sets
Create programs to examine and analyze data sets in order to prepare financial reports
Write summaries and declarations for expert witness in legal cases
The Udinsky Group, Berkeley, California, USA March 2005 – May 2012
Litigation Economist/Financial Analyst
Economic, financial, and statistical analysis in employment compensation and
benefits, economic litigation support
Valuation of lost profits from personal injury and wrongful death claims
Research in support of Expert Witness Testimony
Statistical analysis for labor market surveys
Business valuation and employment forecasting
LuminAir Products, Inc., La Puente, California, USA September 2004 – March 2005
Assistant Manager
Assisting in company accounting, billing and management
Managing customer service and marketing
Providing product technical support
Prosys Data Technology, Walnut, California, USA June 2001 August 2003
Assistant Manager
Managing customer service and marketing
Assisting in company accounting and management
Processing computer graphical design and layout for new orders
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