Customer Service Representative
Resume:
Nicole Hampton
Phone: 709-***-****
Red Deer, AB T4N1Y6
Email: **************@*****.***
Education:
****-******* ******** ********** ** Newfoundland
Bachelor of Business Administration Program
2010-2013 College of the North Atlantic
Business Management – Accounting Diploma
2011 Simply Accounting Certification
College of the North Atlantic
2005-2006 Regina High School, Corner Brook, NL
Graduated Level III with honours
Work Experience:
May 2013 – August 2013 Bennigan’s Irish Pub
North Battleford, Saskatchewan
Waitress/bartender. Position included customer service, ensuring proper
age identification, light cleaning, stocking coolers, keeping track of liquor
sales, evening closing, managing cash register and VLT float.
June 2012 – August 2012 Certified General Accountants of Newfoundland and Labrador
Office Clerk summer student position. Position included receptionist
duties, filling, answering phone calls and email inquiries accordingly, and
light housekeeping.
May 2012- June 2012 Office of the Auditor General
Assisting in the audit of Government Departments
Student work placement
June 2010-June 2012 Orange Store, Thorburn Rd. St. John's, NL
Gas station attendant. Duties include customer service, cash operations,
cleaning and stocking store.
September 2009- North Atlantic, Georges Mountain Village, Steady Brook, NL
May 2010 Gas Station attendant
July 2009- Old Navy, St. John's, NL
September 2009 Sales Associate
Also worked Shipment shifts
February 2009- Convergys, St. John's, NL
June 2009 Inbound customer service representative.
March 2008- ICT Group, Corner Brook, NL
August 2008 Inbound customer service representative. Duties include answering all
customer questions regarding technical support and billing accounts,
providing accurate and up to date information.
January 2008- Convergys, St. John's, NL
March 2008 Inbound customer service representative.
ICT Group, Corner Brook and St. John’s locations
November 2006-
January 2008 Inbound customer service representative.
Community Volunteer Work:
September 2004- Western Memorial Regional Hospital, Corner Brook, NL
June 2006 Duties include assisting with the book run and various office
duties.
July 2003- August 2004 Alzheimer Society, Corner Brook, NL
Duties include assisting with various office duties.
Skills/Training:
Excellent typing speed of 50 wpm
Great knowledge of Microsoft Word, Excel and PowerPoint
Extensive knowledge of accounting principles and procedures
First Aid Training
Simply Accounting Certification
Achievements:
Achieved the Canada Chord within the guiding movement in 2003
Personality Strengths:
Adapts quickly and easily to changing environments and situations
Enjoys meeting new people.
Works well with others demonstrating proven leadership skills.
Communicates effectively through oral and written skills.
Responsible, honest and punctual.
Excellent organization skills.
Interests/Extracurricular Activities:
Interests include skiing, outdoor activities, cooking and travelling. I am
very interested in seeing new places around the world and learning about
different cultures and traditions. In addition I enjoy playing the flute and
piano. Other interests include activities such as hiking, kayaking, and
painting.
References:
Available upon request.
Contact this candidate