Customer Service Manager

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SUMMARY OF

QUALIFICATIONS:

Communication .Ensure a consistence and quality with over 16 years

experience in giving excellent customer service in various

job positions.

.Committed to communicating effectively to management and

other employees to create a teamwork atmosphere.

.Promptly and effectively solve customer concerns.

.Experience in helping the disabled

by taking them too and from various appointments.

.Respond to and/or follow up on

resident and property management concerns.

Organization .Extensive knowledge of Excel and Microsoft

Word.

.Performed shipping and receiving duties as well as data

entry by logging in and shipping out inventory and

description of contents within scheduled time frames.

.Evaluated and ordered inventory for major supermarket

retailer as well as entire airline repair station.

.Organized and maintained stockroom floor and back stock

merchandise as a part of daily warehouse operations for

major local Staging Designer's Furniture Warehouse and

beverage/beer section large grocery retailer.

.Carefully manage Single Family Homes/Multi Units buildings

along with carefully handling eviction process of

homeowners and leasing tenants of residential properties in

a timely manner.

Production .Very detailed oriented and able to multi task in a

busy business setting.

.Able to load and unload heavy materials.

.Ability to operate various forklifts and

pallet jacks to move large materials and/or pallets.

.Performed various limousine

driving duties for any type of events or services.

.Successfully placed tenants.

Conducted and documented thorough property Move in/Out inspections.

EXPERIENCE: Seville Real Estate (Part-time/Full-time)

Oakland CA Property Manager/Field

Services Director Dec.2005 - Aug.2013

L.J. Walch Co.

Livermore CA

Purchasing/Sales Aug.2008 -

Aug.2011

Reliable

Rides/Luxury Rides LLC San Leandro CA

Disability Transportation

(Limousine Driver) June.2003 - Nov.2005

Jacqueline E. Brown & Co.

Oakland CA

Inventory Controller

June.2000 - Oct.2003

Albertson's Grocery Store

Oakland CA

Cashier/Stock Clerk

July.1995 - May. 2000

EDUCATION: Skyline High School Oakland, CA

Diploma

June 1998

Aaron S. Clark

3525 Monterey Blvd, Oakland, CA 94619 510-***-****

**********@*****.***

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