Customer Service High School

Location:

Posted:

January 15, 2014

JESSICA D. ANTOINE

***************@**********.***

Cell 908-***-****

Irvington, NJ 0711

Experience

Allied Barton Security

Ivy Hill Apartments, Newark, NJ 07/13-Present

Security Guard

• Detect, Deter, and Observe

• Monitor the in-going and out-going of residents and visitors into the buildings

• Report any visible changes during shift

• Foot Patrols around the necessary areas

McLoone’s BoatHouse, West Orange, NJ 07/12-01/13

Hostess

• Greeting customers as they enter the restaurant

• Taking calls for planned events

• Secretary work and seating people at tables

• Planning events for large parties and light cleaning

Vauxhall Library, Vauxhall, NJ 5/08-08/12

Library Page

• Assisting librarian with shelving and organizing

• Supervising children's library room during homework time and various educational

programs and maintaining the library’s neatness

• Organize programs for patrons

• Helping patrons with Microsoft programs

Education

• Union County College, Elizabeth, NJ Major: Nursing

• Junior, Bloomfield College, Bloomfield, NJ Major: Pre-Nursing

• Union High School, Union, NJ June 2009

Skills

• CPR and A.E.D. certified

• Sora Licensed for New York and New Jersey

• 5 years of excellent customer service

• 5 years of cataloging skills and intermediate secretary skills

• 7 months of intermediate skills with P.O.S. systems

• Excellent skills with Microsoft Systems (Excel,Word,Powerpoint)

Additional Information & Interests

• Ambassador at the Bloomfield College International Global Internship Program