Customer Service High School

201-***-**** *** First Pl. Bogota NJ, ***** ******@**.***

Jose A. Lora Jr.

Profile

As a united states war veteran I have had many obstacles in my path, but none that

I’ve not been able to overcome. I am a hard worker with a good work ethic. I would

like to obtain a position that will use my hard work ethic, as well as my strong

people skills, and organizational abilities.

Experience

88M, UNITED STATES ARMY NATIONAL GUARD; TEANECK NJ 2007 - PRESENT

Motor transport operator, Military police,Weapons technician, guidon bearer for the

company. Observing, receiving, and otherwise obtaining information from all relevant

sources. Inspecting equipment, structures, or materials to identify the cause of errors

or other problems or defects. Providing information to supervisors, co-workers, and

subordinates by telephone, in written form, e-mail, or in person. Performing physical

activities that require considerable use of your arms and legs and moving your

whole body, such as climbing, lifting, balancing, walking, stooping, and handling of

materials.

DIRECT CARE COUNSELOR, NEW CONCEPTS FOR LIVING,; 68 W. PASSAIC ST., ROCHELLE PARK, NJ

2012 - PRESENT

Providing care for mentally disabled adults. Cleaning the group home and assisting

clients, giving medicine, cooking meals, cleaning laundry, getting clients ready for day

program. Stocking and restocking house supplies as well as shopping for the house

supplies.

CASHIER, HOME DEPOT; PARAMUS, NJ 2009-2009

Handling cash transactions, meeting and greeting all customers, asking if assistance is

needed in finding a particular item, and loss prevention.

JOB TITLE, COMPANY NAME; CITY, STATE 2009-2009

Manage cashiers, void transaction errors, conducting price checks, customer service

and assistance, being a cashier when needed.

Education

Bergen Community College Associates in Criminal Justice

201-***-**** 307 First Pl. Bogota NJ, 07603 ******@**.***

Skills

Active Listening ȁ Giving full attention to what other people are saying, taking time

to understand the points being made, asking questions as appropriate, and not

interrupting at inappropriate times.Time Management ȁ Managing one's own time

and the time of others. Coordination ȁ Adjusting actions in relation to others'

actions. Judgment and Decision Making ȁ Considering the relative costs and benefits

of potential actions to choose the most appropriate one. Reading Comprehension ȁ

Understanding written sentences and paragraphs in work related documents. Speak-

ing ȁ Talking to others to convey information effectively, as well as public speaking

skills. Mathematics ȁ Using mathematics to solve problems. Critical Thinking ȁ

Using logic and reasoning to identify the strengths and weaknesses of alternative

solutions, conclusions or approaches to problems. Law and Government

Knowledge of laws, legal codes, court procedures, precedents, government

regulations, executive orders, agency rules, and the democratic political process.

Public Safety and Security Knowledge of relevant equipment, policies, procedures,

and strategies to pro- mote effective local, state, or national security operations for

the protection of people, data, property, and institutions.

Customer Service - Entry Level Customer Service Transportation -

Automotive,Drivers

Catering/Hospitality -Banquet,Housekeeping,

References

Rolando Monsserrat, teacher at Teaneck High School, 201-***-****

Camillio Ojeda, Platoon Sergeant Army national Guard, 973-***-****

Salustiano Maldonado, Firefighter Edison F.D. 201-***-****

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