Sales Customer Service

Serena Kanning

Corona, CA

*************@*****.*** - 951-***-****

Enthusiastic Sales Associate possessing expertise in the Retail- clothing industry. Reliable, punctual and

hard working with 6.5 years in upscale retail apparel, shoe and jewelry sales. Enjoys helping customers find

products to meet their needs. Specializes in clothing, with a particular talent for building a solid customer base.

Demonstrates a high level of ownership and initiative. Quick and effective at decision making, while maintaining

excellent customer service throughout the sales process. Team-oriented while working well in a collaborative

environment, yet thrives on personal sales achievements.

• Merchandising and Display

• Team Leadership

• Cheerful and Energetic

• Reliable

• Flexible

• Excellent Time Management

• Dedicated Team Player

• Detail Oriented

• Approachable

• Basic Clerical Knowledge

• Teachable

• Positive Outlook

WORK EXPERIENCE

SALES ASSOCIATE

Justice for Girls - Riverside, CA - June 2007 to Present

Receives and processes cash and credit payments for in-store purchases. Train fellow employees. Shares

product knowledge with customers while making personal recommendations. Demonstrates that customers

come first by serving them with a sense of urgency. Works as a team member to provide the highest level of

service to customers. Maintains friendly and professional customer interactions. Opens and closes the store,

including counting cash, opening and closing cash registers, and cleaning store.

SALES ASSOCIATE

NOTW - Riverside, CA - March 2010 to September 2010

Described use and operation of merchandise to customers. Shared product knowledge with customers while

making personal recommendations. Worked as a team member to provide the highest level of service to

customers. Maintained friendly and professional customer interactions.

EDUCATION

High School Diploma

Woodcrest Christian High School Riverside - Riverside, CA

2005 to 2009

Currently pursuing an Associate's Degree

Riverside Community College - Riverside, CA

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