Serena Kanning
Corona, CA
*************@*****.*** - 951-***-****
Enthusiastic Sales Associate possessing expertise in the Retail- clothing industry. Reliable, punctual and
hard working with 6.5 years in upscale retail apparel, shoe and jewelry sales. Enjoys helping customers find
products to meet their needs. Specializes in clothing, with a particular talent for building a solid customer base.
Demonstrates a high level of ownership and initiative. Quick and effective at decision making, while maintaining
excellent customer service throughout the sales process. Team-oriented while working well in a collaborative
environment, yet thrives on personal sales achievements.
• Merchandising and Display
• Team Leadership
• Cheerful and Energetic
• Reliable
• Flexible
• Excellent Time Management
• Dedicated Team Player
• Detail Oriented
• Approachable
• Basic Clerical Knowledge
• Teachable
• Positive Outlook
WORK EXPERIENCE
SALES ASSOCIATE
Justice for Girls - Riverside, CA - June 2007 to Present
Receives and processes cash and credit payments for in-store purchases. Train fellow employees. Shares
product knowledge with customers while making personal recommendations. Demonstrates that customers
come first by serving them with a sense of urgency. Works as a team member to provide the highest level of
service to customers. Maintains friendly and professional customer interactions. Opens and closes the store,
including counting cash, opening and closing cash registers, and cleaning store.
SALES ASSOCIATE
NOTW - Riverside, CA - March 2010 to September 2010
Described use and operation of merchandise to customers. Shared product knowledge with customers while
making personal recommendations. Worked as a team member to provide the highest level of service to
customers. Maintained friendly and professional customer interactions.
EDUCATION
High School Diploma
Woodcrest Christian High School Riverside - Riverside, CA
2005 to 2009
Currently pursuing an Associate's Degree
Riverside Community College - Riverside, CA