RENA SINGH GHAI
Mobile: 098******** Tel. (Res.): 0129 - 4006867 / 0129 - 4105951
E-Mail: ****.****@*****.***
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~ Top Management Professional~
Visionary Executive with over 3 decades of enriched cross-cultural
expertise and year-on-year success in achieving business growth with
organisations in diverse sectors such as Web Content Development,
Publications, Public Administration and Education
Executive experience of leading businesses to improve revenue and increase
client base. Reputation of being able to lead businesses through
turnarounds and periods of rapid growth
? Vision and Leadership ? Strategic / Operational Planning
? Business Process Re-engineering
? Budgeting ? Programme Management ? Research &
Analysis
? Products Launch & Development ? Business Development ?
Operations & Cost Management
? Performance Improvement ? Change Management ? Capability
Building
? Finance / Funds Flow ? General Administration ?
Manpower Leadership
Leveraged entrepreneurial ability and skills in translating corporate
vision, to overcome complex business challenges and deliver on high-impact
decisions.. Demonstrated excellence in strategic business planning and
executing programs for all phases of the business life cycle (startup,
expansion, contraction and turnaround). Valuable contributions include
capital expenditure management, waste reductions, cost control, P&L
oversight and business plan development. Enterprising leader with a solid
record of contributions that streamlined operations, invigorated
businesses, heightened productivity & enhanced internal controls.
CAREER HIGHLIGHTS
Since Jan'96 working with Green Ice Solutions Private Limited (Earlier
known as Rishtey Database Pvt. Ltd.) as Managing Director
Providing solutions related to Web, WAP, Mobile, ICR, Graphics, Content
Portal, Website Design and Mobile Content & Applications - SMS / MMS / IVR
CORE COMPETENCIES
< Effective and accountable in High-Profile Executive Roles: Overcome
complex business challenges and make high-stakes decisions using
experience-backed judgment, strong work ethic and irreproachable
integrity. Deft in overseeing management of change and provision of
business solutions in a fast moving environment. Conceptualised & planned
various transformational processes, pricing strategy, business
reengineering leading to successful transitions.
< Corporate Strategy & Development Specialist: Provided effective
leadership and management to achieve top line & bottom-line targets and
growth. Consistent record of ensuring that the organisation delivers on
its mission by developing the strategic direction and managing its
delivery, together with the trustees, staff and stakeholders. Managed all
aspects of budgeting, forecasting, strategic planning, expense management
and operations.
< Steered the Delivery of Programmes: Supported proactive development of
new and existing programmes in line with the strategic direction,
increasing their effectiveness and ensuring ongoing learning. Ensured
timely adherence to financial, legal and all other regulatory and
organisational requirements.
< Strong orientations in Operations: Oversaw the fulfilment of all
financial obligations and monitoring the financial situation. Ensured
accurate and timely financial reporting to the trustees, including
financial analysis and risk assessment. Built & maintained healthy
business relations with clients and ensured maximum customer satisfaction
in a demonstrative manner.
< Consistently deliver Mission-Critical Results: Driven by a visceral "hard-
wired" need to strategize and to innovate. Gifted with the vision,
determination, and skills needed for high-level revenue-building
strategies and tactics. Have a fair perspective on the Business
Environment.
< Respect and Leverage Human Capital: Expertise in building and motivating
large teams that well exceed corporate expectations. Effectively managed
teams to meet the needs of market, underpinning a positive and committed
organisation culture and ensuring appropriate professional & personal
development of staff team members. Supervised that the organisation has
appropriate HR policies in place and that they are adhered to.
PRECEDING ASSIGNMENTS
Mar'90 - Aug'94 worked with Santa Clara County (Local Government), San
Jose, CA, U.S.A. as Senior Budget/ Program Analyst (Civil Services) -
Office of Budget and Analysis (OBA)
Key Highlights
< Formulated & implemented both Operating and Capital budgets for major
agencies in the county.
< Carried out extensive analysis of complex expenditure and revenue
transactions such as debt service, expenditure reimbursements and fund
balance issues; analysed & interpreted accounting reports / transactions.
< Conducted investigations and created reports with recommendations on
fiscal / policy issues for presentation to Director - OBA, Agency /
Department Management, County Executive, and the elected Board of
Supervisors.
< Served as Liaison between OBA / County Executive and County Agencies /
Departments on budget, policy and program issues.
< Worked in close coordination with various county agencies and department
staff as Project Leader.
Feb'89 - Feb'90 with Bureau of Drug Abuse, Santa Clara County (Local
Government), San Jose, CA, U.S.A as Prevention Program Analyst I (Civil
Services)
Key Highlights
< Holds the distinction of managing budgeting, internal audits and general
administrative activities.
< Successfully executed research on specific subjects including data
collection and statistical analysis of projects/ programs implemented by
the Prevention Office.
< Supervised all Management Information Systems in the Office.
Sep'87 - Jun'88 with Associated Students (Student Government), San Jose
State University, San Jose, CA, U.S.A as Director of Publications
Key Highlights
< Successfully developed & analysed Budget for the Board of Directors of
A.S. Publications.
< Served as overall In-charge of A.S. Newsletter.
Award Won
< Won Special Services Award presented by the Department of Political
Science, San Jose State University, San Jose, CA, U.S.A.
COMMENCED CAREER
Dec'87 - Feb'88 with Office of Management and Budget, City Hall, San Jose,
CA., U.S.A. as Student -Intern
Feb'80 - Apr'86 with Hoerner School Mahangar, Lucknow, U.P. as
Administrator
SCHOLASTICS
< Masters in Public Administration from San Jose State University, San
Jose, CA, U.S.A. in 1988.
. Recognised as Who's Who Among students of American Colleges and
Universities (given to Top 1% of the students at the University
for Academic Achievement and Outstanding Leadership).
. Won Burton Brazil Scholarship Award for Political Science
Department, San Jose State University.
< M.A. (Medieval History) from Lucknow University, Lucknow, UP in 1996.
< B.A. from Isabella Thoburn College, Lucknow, U.P in 1984.
RESEARCH PAPERS
< Trials and Tribulations of Women in Leadership in Santa Clara County
presented to Susan Wilson, Board of Supervisors, Santa Clara County.
< The Compromise at City Hall: The Study of Charter Amendment Measure J for
the Western Governmental Research Association, Mayor and City Council,
San Jose, CA.
< Can Volunteer Programs Help Supplementing Personnel and Augment Public
Services in Local Government, given to Mayor, Council members and other
officials at City Hall, San Jose, CA.
< Others: Author of Book - Budget Busters in 2010.
BEYOND ACADEMICS
< Editor of "A.S Outlook" published by the Associated Students, San Jose
State University in Spring'88.
< Editor of "Master of Public Administration" published by the Political
Science Department at San Jose State University in Spring'87.
< Member Phi Sigma Alpha - Political Science Honor Society in 1987-88.
< Wrote Academic Articles for Journals pertaining to Public Administration.
< Vice-President of Student Executive Council at Isabella Thoburn College,
Lucknow, U.P.
< Class President at Isabella Thoburn College during 1982-84).
< Won numerous National, Intercollegiate and College Awards for Creative
Writing, Debate, Mono Acting, and Elocution in India.
IT SKILLS
< SUN Workstation, Macintosh, Mainframe Systems and Software for Projects /
Research.
< Operating Systems and Hardware.
< Internet Applications.
PERSONAL DOSSIER
Date of Birth : 11th October 1963
Address : 1092, Sector 14, Faridabdad - 121006, Haryana