Qualifications Profile
Business professional with a passion for human resources development,
organizational dynamics and community relations.
Alternative Dispute Benefits Administration Community Relations
Resolution (ADR) Employee Counseling Employee Relations &
Corrective Action HRIS Technologies Resolution
Recommendations I-9 Audits HR Management
Escalations Management Liaison Job Analysis and
FMLA/ADA/EEO/WC Organizational Development Evaluations
HR Policies & Procedures Mediation & Advocacy
Marketing Report Management Performance Management
Partnership Development Training & Development
Professional Experience
The Patterson Group, Human Resources Communications May 2011 to
present
Columbia Southern University, Human Resources Travel Rep August 2012 to
June 2013
West Asset Management, Recovery Specialist
May 2010 to December 2010
Overspray Professionals, LLC, Human Resources Generalist April
2007 to January 2010
Federal Emergency Management Agency (FEMA),
Human Resource Specialist September
2005 to October 2006
AT&T,
Inventory Control Specialist June 2003 to
September 2005
Federal Bureau of Investigation (F.B.I.), Data Transcriber April
2002 to April 2003
Troy University, Public Affairs Assistant August
1999 to December 2001
volunteer Experience
United Way of Southwest Alabama Young Leaders Society, Member
United Way of Southwest Alabama, Project Blueprint (Leadership Class), 2012
Mobile Area Chamber of Commerce, Growth Alliance Task Force & Board of
Advisors Liaison
South Alabama Regional Planning Commission Business Expo & Job Fair
Bradley Byrne for Governor, Alabama 2010, Production Mobile Volunteer,
Volunteer
African-American Archives and Multicultural Museum, Inc., Administrative
and Marketing Volunteer
National Association of Black Journalists-Gulf Coast Association,
Chairperson, Special Events and Fundraising
MILESTONES
Human Resources
Key Accomplishments:
. Coordinated all HR activities including recruiting (over 200),
performance evaluation, employee relations, compensation and
training for major federal agency branch office during challenging
post-Katrina era
. Facilitated resolutions of all employee relations issues, maintaining
an appropriate balance between employee and management advocacy.
Management liaison to field employees
. Ensured compliance with all regulatory requirements for HR files and
reports with the State (EEOC, OSHA, ADA), Counties (Civil Rights
Compliance forms)
. Develop educational benefits partnerships with companies/organizations
seeking to provide quality accredited online alternatives for their
employees and members collegiate and advance degrees.
. Utilized my knowledge of human resources benefits and expanded my
network to become #2 representatives (production) within my
department.
. Coached and facilitate management teams in the areas of performance
management, pay planning and career development
. Establish relationships with agencies and site sources to ensure
placement of health care scholars for externships and internships
. Interviewed job applicants, reviewed applications/resumes, evaluated
applicant skills and made recommendations regarding applicant's
qualifications.
Community Relations/Marketing
Key Accomplishments:
. Developed key relationships with business, civic influentials and
elected officials via strategic networking. Inclusive of sports
teams, educational and performing arts programs.
. Volunteer for Mobile Area Chamber of Commerce committee tasked with
increasing small business participation and minority awards
luncheon.
. Presently primary liaison for university with Chamber membership
(Board of Advisors) and several regional and national professional
human resources associations.
. Implemented marketing and social media campaign for two non profits
that surpassed attendance and sponsorship revenue projections
. Coordinated events, fundraising and marketing for major city council
election campaign.
. Demonstrated proficiency in media relations.
Supply Management
Key Accomplishments:
. Adept at handling the procurement of indirect goods and services for
marketing firm with national seminars and contractors
. Highly skilled with vendor acquisition, relations and supplier
performance
Education and Credentials
Doctor of Philosophy, Organizational and Industrial Psychology
Grand Canyon University, Phoenix, AZ
December 2016
Master of Business Administration, Health Care Management
Columbia Southern University, Orange Beach, AL January 2013 3.5 GPA
Master of Science, Human Resource Management and Organizational Behavior
Troy University, Troy, AL July 2009 3.5 GPA
Bachelor of Science, Broadcast Journalism and Advertising
Troy University, Troy, AL December 2001 3.0 GPA
Associates Degree, Mass Communications and Public Relations
Faulkner State Community College, Bay Minette, AL July 1999 3.0
GPA
PROFESSIONAL DEVELOPMENT
United Way of Southwest Alabama Project Blue Print Leadership Class
Graduate, 2012
Santa Barbara Tax Products Group, LLC Compliance Certification, 2010
Society of Human Resource Management (SHRM) Certification Training, 2009
Federal Emergency Management Agency EEOC Compliance Certification, 2005
Top Secret Security Clearance, Federal Bureau of Investigations (FBI), 2002
TECHNOLOGY
Social Media: Facebook, Flickr, LinkedIn, Twitter, YouTube.
Software: Adobe: Connect, Photoshop; ADT, Brassring, Microsoft Office:
Access, Excel, Outlook, PowerPoint, Word; SharePoint, PeopleSoft, Quicken,
Taleo, Crystal Reports, SalesForce.[pic]