Sales Project Manager

Ryan Conley

**** ******** **** ****, ************, PA 19438 – 215-***-**** – ************@*****.***

Summary of Qualifications

Trend Analysis Relationship Building Compensation

Profitability Analysis Process Improvement Compliance Audits

Strong Analytical Skills Process Documentation Advanced MS Access, Excel

Professional Experience

Quest Diagnostics, Incorporated, Collegeville, PA (February 2006 - current)

Quest Diagnostics is the nation's leading provider of diagnostic testing, information and services. Clients include patients

and consumers, physicians, hospitals, health insurers, employers, and government agencies.

Regional Manager, Variable Compensation (September 2008 – current)

Manage the variable compensation process (design, implementation, and analysis) for the Commercial Organization,

supporting over 225 sales representatives across seven business units.

• Create sales budgets for seven Business Units, in excess of $2 Billion annually, ensuring organizational

consistency

Compensation plan consultation, modeling, and scenario analysis

Compliance reconciliations of Sales and Financial results

Quarterly accrual calculations for Financial P & L reporting and analysis

• Develop and deliver national ‘Sales Academy’ training for new Physician sales representatives

Select Accomplishments

• Assumed responsibility for two additional lines of business since November 2011

Transitioned one business to a new compensation plan within three months of ownership

Reduced the payment cycle of the other business from two months in arrears to one month

• Independently supported non-budgeted incentive plans required to meet revenue targets in 2010 and 2011

Project Manager, Sales Reporting and Analysis (February 2008 – September 2008)

Sr. Sales Reporting Analyst, Sales Reporting and Analysis (February 2006 – January 2008)

• Managed the UHC and Horizon Battlefield Awards, calculating and distributing over $375K in monthly

incentives

• Drove national collaboration between Sales Analysts and local finance teams by engaging cross functional groups

in day-to-day and project efforts

• Served as the Sales Reporting & Compensation Department’s Super User for Quest Decision Support System

Select Accomplishments

• Designed a Performance Management Report to identify indicators of performance issues and provide feedback to

Sales Management for continuous improvement efforts

• Developed tracking for the East Region Requisition Pilot program, ensuring a robust, automated solution for long

term extension of the program

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• Developed a year over year report and annual sales forecast, providing key insights regarding the statuses of all

Physician and Hospital accounts

QVC/Affiliate Sales and Marketing, Incorporated, West Chester, PA (August 2004 – February 2006)

Affiliate Sales and Marketing, Inc. (ASM) is a subsidiary of QVC. ASM is responsible for administrating the carriage of

QVC with cable operators, DBS, and other program distributors across the country.

Research and Marketing Analyst

Analyzed affiliate data in support of departmental goals and objectives. Performed quality assurance tests to support

and maintain database integrity.

• Created regularly scheduled channel compliance audits for 7 of the largest contracts, totaling $84 million in fees

• Executed the commission cycle process, paying an average of $13.5 million per month to over 7,100 systems

• Developed a tracking system to measure department-wide performance against pre-established corporate goals

• Provided input, analysis, and design for presentations given by the company President. Presentations included the

annual 5 Year Plan, Breakthrough Meeting, and Liberty Media Board presentations

• Assisted in the development of a “New Name” tracking application and research tool; this application was

awarded the Values in Practice award by the Chief Merchandising Officer

Quest Diagnostics, Incorporated, Collegeville, PA (July 2000 – August 2004)

Contract Support Analyst

Performed customer behavior analyses in support of Sales and Marketing programs and Account Management.

• Created ad hoc and multiple scenario analyses for the hospital and government segments

• Contributed to the development of the Hospital Financial package, reporting on $55 million in monthly sales,

hospital attrition, and group purchasing organization (GPO) sales trends for 12,000 accounts

• Developed a tracking system for the government sales team, reporting on $1.5 million in monthly sales for 2,100

accounts

• Assisted in the creation of the Hospital Sales Dashboard

• Monitored compliance with pricing policies and GPO regulations

Education

Bachelor of Science, Marketing. Pennsylvania State University, State College, Pennsylvania

Certificate in Human Resource Management, Villanova University Online

Software Experience

Proficient with Quest Diagnostics proprietary Polaris and QDSS systems

Experience with Cognos Impromptu, Transformer, and PowerPlay

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