Executive Director

Chad J. Helton, LNHA

**** ******** ***, *********, ** 40515 859-***-****

********@******.***

Objective

Health care professional excelling in patient care,

budget control and customer service. I am a

licensed Nursing Home Administrator in the state of

Kentucky. I am currently accepting a full-time

leadership position with a stable, patient focused

organization.

Experience

Consulting Administrator

Present

Hanna Resource Group

Recruited to help a troubled skilled care facility

in Eastern Kentucky.

Implementing nursing protocol for increased levels

of patient care and positive outcomes

Increasing census by working with local referral

sources and making the admission process much more

efficient

Working with current vendors and service providers

to renegotiate contracts, saving the community

thousands each month

Increasing revenue by working with MDS and therapy

to better communicate and document resident care to

capture appropriate RUGs

Focus on customer service and responding to the

needs of the patients and their families

Adjusting scheduling and hiring practices to reduce

chronic overtime issues without decreasing staffing

levels

Decreasing staff turnover by implementing several

programs and methods of staff appreciation and

adjusting compensation issues

Empowering Department Heads to serve as leaders and

giving them the skills, tools and authority to

properly lead the community

Greatly increased the overall morale and

productivity of the community

Executive Director

4/01/2013-9/3/2013

Morning Pointe Senior Living Community

Managed start-up functions of a luxury Personal

Care and Dementia Care Community in Lexington, KY

Responsible for initial recruitment, hiring and

training of leadership and support staff

Preparing community for opening

Marketing and census development by obtaining

deposits for apartments

Working with state and local regulatory agencies to

ensure readiness to open community

Worked closely with builders and contractors to

assure building was ready and compliant with

regulatory codes

Administrator

11/29/2010- 4/01/2013

Pine Meadows Health Care, Lexington, KY

Day-to-day operations of 120 bed

Medicare/Medicaid/Private Pay community

specializing in short-term Rehabilitation and

long-term care, 5-star rating in quality measures

Ensure that facility meets and exceeds all local,

state and federal regulations

Developing, implementing and adhering to an annual

multimillion dollar budget

Ensure all department heads are adhering to

departmental budgets by implementing and monitoring

effective cost control measures driven by community

census

Maintaining daily census by recruiting and

reviewing referrals of potential new residents for

placement in our community. Working with local and

regional referral sources to promote a healthy

census development with increased reimbursement.

Continuous improvement in daily care to residents

by implementing person-centered care philosophies

that truly impact care and customer service

Overseeing Human Resources functions by addressing

employment issues such as: FMLA, unemployment

claims and accessing benefits

Responsible for approximately 200 employees of

community and developing programs to increase staff

retention leading to better patient care.

Working closely with families and Family Council to

provide excellent resident care for 120 residents.

Constantly monitoring customer satisfaction and

making adjustments in areas of needed growth.

Administrator

07/13/2007- 11/29/2010

Wesley Village Senior Living Community, Wilmore, KY

Day-to-day operations of 77 IL patio homes, 28 NH

beds & 28 PC beds

Creating and adhering to annual budgets for all

departments of CCRC

Providing excellent resident care and satisfaction

through training and accountability for all

employees

Conflict resolution for both residents and

employees

Fiscal responsibility with Village assets through

budgeting and cost control measures

Maintaining Quality Assurance by creating

measurable outcomes

Meet and exceed all state and federal regulations

Maintain a high community census by recruitment and

retention of residents

Staff training & development. Implemented the

"Disney" method of customer service in a health

care setting

Expansion of campus with design and construction

of "small home" for memory care

Assistant to Executive Director/Administrator

1999-2007

Lafayette and Lexington Country Place, Lexington,

KY

Assisted the Executive Director with daily

operations of both independent living and the

health care community

Started at community while in high school waiting

tables part-time. Quickly advanced through the

community; working in most all departments

including: recreation, transportation, finance,

clerical, maintenance and administration

Gained detailed knowledge on how all departments

should function and what type of candidate is

needed to fill these positions

Education

Eastern Kentucky University, Bachelor of Science in

Health Services Administration

Licensed Nursing Home Administrator in the state of

Kentucky

Certificate of Training from OIG on Personal Care

regulations

Passed NAB Residential Care/Assisted Living

Administrator Licensing examination

References

Sue Bigelow, Director of Human Resources Wesley

Village, CCRC

859-***-****, ********@********.***

Mark Bowman, President, Louden & Co.

859-***-****-, *****@***.***

Joni Gosser, Director of Operations, Louden & Co.

859-***-****, *****@****.***.***

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