Customer Service Sales Representative

BRANDON WHITFIELD

*** ****** *** ***** • RALEIGH, N.C., 27610

919-***-**** • **************@*****.***

OBJECTIVE

Seeking full-time employment utilizing my skills and experience.

SUMMARY OF QUALIFICATIONS

September 24, 2012 – December 19, 2013 • Aseptic Filling Core Technician II

August 23, 2011 – September 21, 2012 • Converter Technician II

February 13, 2009 - February 6, 2011 • Security Officer

June 9, 2008 - December 19, 2008 • Sales Representative

October 15, 2007 - June 6, 2008 • Valet Attendant Manager

June 15, 2007 - October 15, 2007 • Valet Attendant

June 15, 2006 - June 15, 2006 • Sales Associate • Cashier

WORK EXPERIENCE

September 24, 2012-December 19, 2013 • Grifols • Clayton, N.C.

Aseptic Filling Core Technician II Wage: $17.85/hour plus 10% premium

Knowledge and understanding of cGMPs. Accurate and legible documentation.

Good aseptic technique. 4DX training. Maintains a rating of “Meets

Expectations" or above. Cooperates and interacts with interdepartmental and

cross-departmental personnel in an effort to promote a more efficient, safe, and

quality workplace. Demonstrates consistent leadership skills. Able to perform

duties with minimal direct supervision. Consistently demonstrates initiative, care,

cooperation, and proper work ethic at all times. Sets proper example in carrying

out job assignments. Demonstrates thorough understanding and job knowledge on

trained areas and general knowledge of the processes for which I am responsible.

Meets expectations or above in all categories on most recent performance review.

August 23, 2011 – September 21, 2012 • Geami • Raleigh, N.C.

Converter Technician II Wage: $12.50/hour

Utilizing monitors and gauges on the equipment/machinery. Adjusting and

cleaning equipment/machinery during the manufacturing process ensuring parts

adhere to specifications. Produce/manufacture. Conducting inspections and

quality control tests of the manufactured product. Documenting product

information, lot numbers, product quality, repairs, calibrations, etc. Maintaining

machinery through preventative maintenance. Usage of forklift in assistance of

procedures given throughout the facility.

February 13, 2009 - February 6, 2011 • Security Forces Inc. • Raleigh, N.C.

Security Officer Wage: $10.15/hour

Inspect for and enforce against sabotage, disturbances on company or client

property, espionage and subversive activities. Correct or report irregular

conditions. Enforce rules and laws. Plan against potential harm, exposed

classified or important documents, unlocked doors, loitering, misconduct, immoral

and indecent behavior. Maintain an excellent relationship with the police agency.

Adhere to and enforce fire, safety hazards and all other violations of company rules

and policies.

June 6, 2008 - December 19, 2008 • Sears • Raleigh, N.C.

Sales Representative Wage: Commissioned

Responsible for sale of merchandise.

October 15, 2007 - June 6, 2008 • Healthcare Parking Systems of America •

Raleigh, N.C.

Valet Attendant Supervisor promoted to Manager Wage: $11.00/hour

Supervise employees. Responsible for payroll. Plan employee schedules in

accordance with contract. Complete daily, weekly, and monthly managerial

reports. Customer service. Park and retrieve vehicles. All work performed in

hospital and healthcare environments.

June 15, 2007 - October 15, 2007 • Johnson Lexus of Raleigh • Raleigh, N.C.

Valet Attendant Wage: $10.00/hour

Customer service. Assist service consultants. Gather appropriate information from

guests’ vehicles. Park and retrieve vehicles. Other duties as assigned.

June 15, 2007 - June 15, 2008 • Chosen Image • Raleigh, N.C.

Sales Associate and Sales Clerk Wage: $10.00/hour

Perform Point of Sale transactions. Assist customers. Create barcodes. Conduct

store inventory. Other duties as assigned.

EDUCATION

Wake Technical Community College • Raleigh, N.C.

Degree:

Associate in Science (In progress)

Major: Radiography

Johnston Community College • Smithfield, N.C.

Degree:

Certification of Biowork Process

Technician Program

Career Readiness Certificate (CRC)

Completion Date: August 11, 2009

William G. Enloe High School • Raleigh, N.C.

Degree:

High School Diploma

Graduation Date: June 7, 2006

SKILLS

Computer applications

Exceptional customer service aptitude

Excellent verbal and written dexterity

Detail oriented

Ability to work in a team environment to collectively address team issues,

resolve problems and receive constructive feedback

Ability to demonstrate initiative with minimal supervision

Analytical ability at a level sufficient to understand and resolve client requests

and concerns

Ability to prioritize effectively and successfully complete multiple tasks within

assigned deadlines

Ability to work in a fast-paced environment

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