Customer Service Sales

Alexander D. Sendzik

** ********** ***., ***********, ** 01752 *********@*****.*** 267-973-

7153

RELEVANT EXPERIENCE

ReneSola, Newton, MA Aug. 2013 - Jan.

2014

Tele Sales Associate

. Established relationships with solar installers within assigned

territory

. Performed research on potential buyers and followed leads

. Independently closed deals and worked with the operations team for on-

time delivery

. Provided customer service including greeting clients and visitors,

troubleshooting issues, answering questions and phones

. Supported sales manager to retain customer relationships including

arranging meetings, preparing quotes and handling correspondence

. Validated purchase orders by region and prepared required documents

for operations team

Trinity Inspection Services, Dallas, TX May 2013 -

Present

Draw Inspector, Per Diem

. Complete inspections of properties for lenders and provide detailed

estimates

. Assess projects to determine the appropriate amount of funds to be

relinquished in order to complete the work outlined in the building

plan

. Compile photographs of properties to show progression of new

construction and to support estimates and inspection reports

Real Estate Agent, Remax/Realty Executives, Woburn MA Jan. 2013 -

Present

Sales

. Sold multiple properties.

Hertz, Woburn, MA Jan. 2011 -

March 2013

Assistant Branch Manager

. Helped to achieve branch location sales and margin goals

. Arranged for vehicles to be cleaned and presentable to help ensure

customer satisfaction

. Conducted face-to-face sales calls in order to obtain new business

. Maintained a high level of customer service such that the Net Promoter

Score for the store was at or above the location's goal

LR Construction, Framingham, MA Aug. 2006 -

Present

Construction Assistant, Per Diem

. Oversee multiple projects and assist project managers on various work

sites

. Team with project mangers to guarantee that projects were completed on

time and within budget

. Assist with preparing job start-ups and close-out checklists and the

flow of day to day operations

. Address and documented potential schedule delays and promptly notified

supervision to submit request for extension of time and/or additional

costs as per terms of contracts

SKILLS

Software: Microsoft Word, Excel, Powerpoint, CRM systems

EDUCATION & TRAINING

Mount Ida College, Newton, MA Sep. 2006 -

May 2010

Bachelor of Science

Major: Business Administration

Mass. Academy of Real Estate, Braintree, MA May 2009

Realtor License

Natick High School, Natick, MA May 2006

Diploma

REFERENCES

Adam Bonaventura 774-***-****

Keith Garvey 774-***-****

Larry Tobin 781-***-****

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