Executive Administrative Assistant/Office Manager

James Earl Davis Jr. **** Bisbane Dr, Houston, TX 77014

********@*****.***• Home 281-***-**** • Mobile 281-***-****

Professional Profile

Dedicated Executive Administrative Assistant offering over 15 years of experience using strong management,

problem solving, client relationship building, marketing, and administrative support skills in providing top notch

customer service in diverse environments. Skilled in Adobe Acrobat X Pro, Microsoft Excel, Word, and Outlook

software.

Employment Summary

Becoming One Community Foundation, Houston TX 04/2013 to Present

Founder/Executive Director (Volunteer)

Created and implemented programs and services for ex offenders

Conferred with board of directors for direction and guidance of the nonprofit organization

Updated and created the company's website

Initiated partnerships with other community organizations for implementing the company's objectives

Created and modified documents using Word, Excel, Outloo k, Adobe Acrobat, and Publisher

Facilitated workshops and seminars which aligned with the company's objectives

Utilized social media for the engagement of prospective and current clientele

Prepared and distributed the company newsletters

Recruited and managed the office staff

Marketed the organization to potential donors

Prepare budgets for approval, including those for funding or implementation of programs.

Therapeutic Professionals, Houston, TX 05/2011 to 09/2013

Office Manager/Executive Administrative Assistant/CPR Instructor

Created and modified documents such as invoices, reports, memos, letters, and other financial documents using

Microsoft Word, Excel, and Outlook.

Performed administrative functions, such as ordering supplies, maintaining client records, processing incoming

telephone calls, and other duties as needed.

Managed the CPR/First Aid Certification program (American Heart Association)

Managed the Massage Therapy program for the company

Coordinated and managed daily activities of the office headquarters

Supervision of office staff

Made travel arrangements for the Director of Operations.

Marketed CPR/First Aid products and services

Provided instruction of BLS/CPR and First Aid courses (American Heart Association) to the company’s clients

Resolved customer service issues, as well as answered questions concerning product and services offered

Houston Signing Agents, Houston, TX 05/2009 to 05/2011

Administrative Assistant

Created and modified documents such as invoices, reports, memos, letters, and other financial documents using

Microsoft Word, Excel, and Outlook.

Performed administrative duties, such as ordering supplies, maintaining records management database systems,

and performing basic bookkeeping work

Conducted research, compile data, and prepare papers for consideration and presentation by executives.

Filed and retrieved organizational documents, records and reports

Davis Photo Services, Houston, TX 10/2008 to 05/2009

Digital Imaging Specialist/Administrative Assistant

Provided digital imaging services for various types of events

Resolved customer service issues, as well as answered questions concerning product and services offered

Created and modified documents such as invoices, reports, memos, letters, and other financial documents using

Microsoft Word, Excel, and Outlook.

Performed administrative duties, such as ordering supplies, maintaining records management database systems,

and performing basic bookkeeping work

Conducted research, compile data, and prepare papers for consideration and presentation by executives.

Filed and retrieved organizational documents, records and reports

Assisted in the set up of cameras and other photographic accessories needed for events

Marketed digital imaging services to generate business

Collected and maintained inventory of photographic equipment and supplies.

Manipulated and enhanced scanned or digital images to create desired effects, using computers and specialized

software.

Robert Half International, Houston, TX 06/2007 to 09/2008

Accounting Clerk* (Gexa Energy)/ Customer Service Representative*(Allied Waste, Inc)

Processed over $2 million in returned utility customer deposit checks using Great Plains software (Gexa Energy)

Assisted the Tax Accounting unit manager in updating the Tax Exempt database for new business clients using

Microsoft Access software (Gexa Energy)

Maintained accounting records and assisted in reconciliations using Great Plains software (Gexa Energy)

Performed administrative duties as needed using Microsoft Office software (Gexa Energy)

Reviewed files, records, and other documents to obtain information to respond to requests (Gexa Energy)

Resolved billing questions and customer complaints to the satisfaction of the customer and within the company’s

guidelines (Allied Waste)

Enrolled new residential customers into the company database (Allied Waste)

Handled collection of commercial and residential accounts with a 95% success rate (Allied Waste)

Supported the sales staff of a waste management company in retaining commercial interests (Allied Waste)

Performed administrative duties as needed using Microsoft Office software (Allied Waste)

Burnett Staffing Specialists, Inc, Houston, TX 10/2006 to 05/2007

Customer Service Representative *(Cameron Industries, and O’Connor & Associates)

Answered questions from inbound callers concerning services offered by the company

Handled the enrollment of new commercial and residential clients into the programs t hat are being offered

Updated the company database by keying in of at least 100 clients daily with 98% accuracy

Processed shipping and receiving invoices for a warehouse

Performed administrative duties as needed

Jevis, Inc, Atlanta, GA 10/2000 to 2/2006

Consultant-Administrative Assistant

Provided administrative support to various clientele which included duties such as preparing reports, creating

spreadsheets, light bookkeeping, and other tasks as needed.

Assisted prospective business owners in obtaining proper licensing for their ventures

Coordinated cost efficient travel arrangements for executive office staff

Provided trained and development of staff as needed

Conducted research on the internet for various clients

(*Contract Positions - Assignments Completed)

Education

Prairie View A&M University of Texas, Prairie View, TX

BBA, Finance

Lone Star College-North Harris, Houston, TX

Liberal Arts

2

Contact this candidate