Customer Service Years Experience

Location:

Posted:

January 13, 2014

TIFFANY HUGHES

***********@*****.***

Skilled and proficient Cashier and designer with 3 years experience using

cash registers, closing shops, and delivering quality customer service.

CERTIFICATIONS

Career Readiness Certificate

Commonwealth Virginia

HIGHLIGHTS OF QUALIFICATIONS:

Scanned, faxed, distributed and filed various reports in an office

setting.

Spoke with mangers about plans of resolution during closing hours.

Maintained employee and customer contact listings and phone numbers .

Processed incoming and outgoing mail in Microsoft Outlook

Provided general administrative support under tight deadlines.

RELATED WORK EXPIRENCE:

Reliance Staffing, Chesapeake, Virginia 07/2011-12/2013

Discussed resolution with clientele as needed to resolve issues.

Used customer professional techniques to communicate effectively with

customers.

Disassembled hard copy records to prepare records, as well as document

repair when needed

Franchisee/Client support using Liberty Tax Service provided resources

Documented issues thoroughly and accurately with call information and

resolution.

Sam's Club, Chesapeake, Virginia 11/2009 - 06/2011

Restocked store after closing hours.

Communicated with customers in a professional and timely manner.

Made money transactions at the cash register.

Directed customers to shorter lines during rush hour.

EDUCATION:

Hyperlearning Technologies Virginia Beach,

VA Currently Attending

ECPI College of Technology, Virginia Beach, VA

Graduated 05/2011

Bachelors of Science Degree in Computer Information Science