Customer Service High School

Juan Velazquez

CONTACT *** **** ** * *****, Ma **************@*****.***

E-mail:

Phone : 413-***-****

Whalley Computer Associates - July 2013 Dec 2013

WORK

CoWorx Staffing Services

EXPERIENCE

PC Technician

Inspect and repair point-of-sale equipment such as scanners and registers

Set up and test call forwarding systems

United States Army Reserve Dec 2009 Sep 2013

88U - Railway Operations Crewmember

Conduct the makeup and movement of railway cars and trains.

Execute instructions received from paperwork, signals, switches, radios, other

trains, and crew members.

Inspect rail cars and equipment.

United States Postal Service Sep 2011 June 2012

Casual Mail Handler

Sorting, organizing, handling, and loading mail.

Operating machinery and equipment necessary for mail sorting.

AJ Wright Oct 2007 Feb 2011

Customer Service Coordinator/ Receiving Associate

Customer Service Coordinator

Operated the customer service area dealing with any returns, grievances, or

questions.

Cash handling including point of sale duties and cash exchanges for the cashiers.

Receiving Associate

Unloading and unpacking merchandise from trucks.

Processing merchandise and setting it up on store floor.

Reorganizing merchandise on store floor for sales and promotional events.

QUALIFICATIONS Fluent in Spanish.

Experienced in Microsoft Word, Powerpoint, and OpenOffice programs.

Experienced in the operating systems of Microsoft Windows XP, Vista, 7, and 8.

Quick motivated learner.

Strive for safety and effiency in the workplace.

Computer Systems Engineering Sep 2007 May 2008 (Not

EDUCATION

Technology Completed)

Springfield Technical Community College

J uan Ve laz q ue z 1

High School Diploma Sep 2006 July 2007

Springfield Academy

J uan Ve laz q ue z 2

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