Industrial Engineering Assistant
Resume:
Samuel Barker
909-***-**** ***********@*****.***
Administrative Operations Support
A highly successful administrative professional with proven experience
providing ongoing support to internal and external stakeholders across a
wide range of industries and market sectors. Leverage expert-level ability
for issue identification and resolution, as well as identifying trends and
providing solutions to drive efficiency, productivity and cost
effectiveness.
Core Competencies
? Project & Program Management ? Administrative Operations Leadership ?
Cross-Functional Support
? Maximizing Customer Service ? Internal & External Communication ?
Presentation Creation / Delivery
? Issue Identification & Resolution ? Strategic Planning & Execution ?
Executive Collaboration & Support
Professional Experience
VONS - Arcadia, CA 2006 - 2013
Industrial Engineering Assistant
. Consistently exceeded all established goals and objectives for
performance, leading to advancements and positions across various
departments.
. Demonstrated outstanding customer service to internal and external
stakeholders, utilizing computer skills, interpersonal abilities, problem
solving skills and professionalism in day-to-day work functions.
. Held direct responsibility for the compilation, distribution and analysis
of sales reports, hourly and salary budgets and weekly planning for 270+
stores.
. Ensured 100% accuracy in record keeping, labor union grievance tracking
and vacation payout tracking and reporting for 18,000+ employees across
270+ stores.
. Facilitated various training programs, tracking and reversals, including
providing division-wide reports in MS Access and MS Excel.
. Performed a wide range of ad hoc reporting and querying of Access
databases and PeopleSoft.
. Provided in-person, over-the-phone and email-based support to 270+ Store
Managers, as well as District Managers and corporate employees.
. Reduced violations 15% in two weeks by creating a report that highlighted
the worst offenders across all stores and holding conference calls with
individual to personally coach on best practices.
. Successfully reduced payouts by approximately $40K per week within three
weeks by creating and distributing a report in Excel to highlight the
misuse of the company's Vacation time program.
Education & Software
Citrus Community College
Completed 67 units in general studies and education.
International Polytechnic High School
A group project-based school with heavy emphasis on group collaboration,
project completion and presentations.
MS Office Suite (Word, Access, Excel, PowerPoint), Adobe Photoshop, IE,
Firefox, Teradata, PeopleSoft, Windows / MAC
References
Ron Alguire
Director of Industrial Engineering
Vons
618 Michillinda Ave
Arcadia, CA 91007
David Goodall
Director of Labor Relations
Vons
618 Michillinda Ave
Arcadia, CA 91007
Jae Kim
Industrial Engineering Manager
Vons
618 Michillinda Ave
Arcadia, CA 91007
Scott Miller
Fuel Operations Manager
Vons
618 Michillinda Ave
Arcadia, CA 91007
Ryan Adams
Director of Retail Support
Vons
618 Michillinda Ave
Arcadia, CA 91007
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