Sr. IT Specialist, Highly motivated, Customer Service Rep

DENNIS WILLIAM HARE

757-***-**** . ************@*****.***

OBJECTIVE: Seeking a challenging position with the organization which will

fully utilize acquired skills, abilities and experience. You will note I

hold various relevant certifications and have over Ten years of experience

in various commercial and government environments with demonstrated

success. I am highly dedicated and self-motivated, and have a proven

ability to consistently surpass all assigned quality and production

objectives.

SUMMARY OF QUALIFICATIONS:

Active Clearance Level: Top secret/SCI/CI Poly - UPDATED 02/2012

. 10+ years experience in commercial/government contracts,

demonstrates superior personal initiative, technical expertise,

project control creativity, and consistent performance success.

. Plan and track projects, monitor and quality assure work performance

and resolve problems. At ease in high stress and fast-paced

environments requiring effective response to crisis situations.

. Hellerman Tyton Cat 6 certified

. Fiber Optic installer certified

. COMPTIA Security+ Certified

. Microsoft office Suite including Visio

. Completed Cisco Certified Network Associate program.(ECPI)

. Experience in Active Directory, Windows 7 and XP Management

INTREPID SOLUTIONS - Reston, VA

Sr. IT Specialist 05/01/2013 - Present

. Provides IT support for Reid Center Training Facility.

. Maintains support for all Classroom IT equipment (300 Desktop systems,

150 Laptops), staff computers, audio/video display equipment and

printers on a Enterprise Network.

. Responsible for Maintaining and the expansion of the Closed Video

Network. Supporting various Classes.

. Provides support for all Conference room VTC Equipment and desktop

devices.

. Designed and implemented a custom intranet with the configuration of

switches, servers, network security devices and software for a cyber

training course, Create and manage user accounts with Active

Directory Services.

. Designed a portable travel network with laptops, printers and a server

to support on the road exercises.

. Work on telephony, submission of telecommunication request and

wireless devices

. Provide 24 hour technical support for any network or computer

hardware/software issues for the students and staff.

RAYTHEON TECHNICAL SREVICES - Ft Huachuca, AZ

Principal Computer Technologist Sr. 10/15/2012 - 04/31/2013

. Provides IT support for Reid Center Training Facility.

. Maintains support for all Classroom IT equipment, computers,

audio/video display equipment and printers.

. Responsible for Maintaining and the expansion of the Closed Video

Network. Supporting various Classes.

. Provides support for all Conference room VTC Equipment and desktop

devices.

. Working on designing our own intranet with the configuration of

switches, servers and network security devices.

. Stood up and travel network with laptops and printers to support on

the road exercises.

. Work on telephony, submission of telecommunication request and

wireless devices

LOCKHEED MARTIN - Chesapeake, VA

Telecomm Specialist 7/27/2009 - 10/10/2012

. Provides Tier1 and Tier2 support for C4I JFCOM ENTERPRISE CORE

NETWORK.

. Maintain Physical layer consist of installation of various equipment

and peripherals,

. Fiber distribution outside and inside plant, Cat5/6 installation.

. Provides support for all VTC EQUIPMENT.

. Install Plasma and projectors and cabling related to any required

installation.

. Troubleshoot circuits and network connectivity. Any electrical

requirement related issues.

. Familiar with TCP/IP and work with CISCO equipment.

. Work on telephony, submission of telecommunication request and

wireless devices.

ALTECH SERVICES - Oklahoma City, OK

Sr. Network Installation Tech/Fiber Optic Cable Tech (1/05-7/24/2009):

. Currently working a government maintenance contract to maintain all

network hardware and cabling issues for Naval Support Activity

(USJFCOM).

. Daily duties included swift service to the customer with minimal

interruption to their work day and to meet the needs of the Commander

and his mission.

. Installs network systems including LAN/WAN, VTC, NIPRNET, SIPRNET and

all C4 systems,

. Install and set up plasma monitors and projectors.

. Fabricates and test cable connectors for cat3, cat5e, cat6, fiber

optics and all serial type connections.

. Develops IDP documentation of any new installations or updating old

drawings with Microsoft Visio or AutoCAD.

AMSEC LLC - Virginia Beach, Virginia

Cable Electrician (5/02-1/05):

. Travel on a worldwide basis to install, service, test, repair and

certify US Navy shipboard and shore based cable systems including

fiber optic, coaxial, twisted pair, and general electrical service

substrates.

. Accustomed to a self-managed operational mode involving the reading,

interpretation and application of schematics, blueprints, wiring

diagrams and other technical documentation in order to perform work on

cable systems and connectors in strict compliance with Department of

Defense and Department of the Navy standards such as MIL-SPEC, MIL-

STD, NAVSEA SE, IAW NAVSEA STD, and DOD-STD. Frequently work on a

24/7 on-call basis to handle emergency repair scenarios.

TRAINING:

AMSEC LLC CORPORATE TRAINING PROGRAM - Various Locations

. Fiber Optic Connector Fabrication Certification Training Program (2003)

. Naval Sea System Command Cableway Improvement Program Course (2002)

. Fire Watch Training Course (2003)

. Cable Connector Fabrication Technician, 11/03-Present

. Cable / Cableway Installation, Repair and Inspection Technician, 9/02-

Present

EDUCATION:

ECPI University associate degree program for IT security. 2/10

PRINCESS ANNE HIGH SCHOOL - Virginia Beach, Virginia

Technical High School Diploma (2001)

Critical Coursework: Excelled in all technical training courses covering

Electricity I&II, Materials Tech I&II, and Computer Information Systems

SALARY REQUIREMENTS $ NEG

REFERENCES UPON REQUEST

Contact this candidate