Customer Service Sales Manager

M ichael A. Strandberg

908-***-**** *** Country Club Rd Bridgewater, NJ 08807 **************@*****.***

Objective To secure employment in a laboratory setting with the opportunity for future growth

Training and Education

9/13 – 1/14 Laboratory Assistant Training Program,

JFK Johnson Rehabilitation Institute, Edison, NJ

• OSHA Training and Safety

• Introduction to specimen processing and handling, chemistry,

metric system, glassware usage for making solutions and

measuring, package testing, water testing, and pharmaceutical

industry

• Hands on experience with usage of laboratory equipment.

Including, pH meter, scales, centrifuge and autoclave

• Computer training in MS Word, Excel and PowerPoint

Class Internship- JFK Medical Center Laboratories

• Performed streaking in biosafety cabinet, observed gram staining

procedure and observed gram stained slides under microscope in

Microbiology Department

• Observed phlebotomy procedures and delivered specimens to

assigned departments for Specimen Receipt/Phlebotomy

Department

Eastern Area High School, Easton, PA

Work Experience

Child Care Provider, Aaron Bock Manville, NJ Nov 2009- Sept 2013

• Cared for the well-being of two young children

• Cooked and prepared meals and assisted with homework

• Scheduled and accompanied children to doctor appointments, transported children to and from

school, and other events as required

Parts Sales Manager, Auto Zone Raritan, NJ Feb 2008-Nov 2009

• Managed about 10 employees and enforced company policy

• Served about 100 customers each day with excellent customer service

• Performed inventory management and maintained accurate merchandise counts

• Verified customer returns from previous day

• Responsible for opening and closing of store

Sales Associate,(Seasonal) Blockbuster Video Raritan, NJ Nov 2007-Jan 2008

• Stocked shelves and gained cashiering experience

• Received and processed returns

Sales Associate,(Temporary)Video Extra Elizabeth, NJ June 2007-Sept 2007

• Maintained security of the store by managing customers’ bags until purchase or rental was made

• Stocked shelves and gained cashiering experience

Stock Associate, PetSmart Bridgewater, NJ Jan 2007-April

2007

• Provided excellent customer service and performed light store maintenance

• Stocked shelves and performed customer carry outs

Parts Sales Manager, Auto Zone Nazareth, PA Sept 2004-Jan 2007

• Similar responsibilities as Parts Sales Manager (listed above), but also trained employees

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