Customer Service High School

PAULA

HAYNES

**** ****

gates, Dr.

Garner,

NC. 27528

(919-

***-****)

OBJECTIVE

To obtain catering position in the Hospitality Industry

QUALIFATIONS SUMMARY

Dependable, honest, friendly, detail- oriented, work well in a team

environment,

Excellent customer service skills, able to communicate with guest, respond

to questions

And fair

ACCOMPLISHMENTS

Hospitality Training /Knowledge

. Completed 200-hour classroom and hands on instruction of all aspects

of hotel operations

. Represent well exceptional Guest Service professionalism

. Learn key job requirements 12line-level hospitality position

including front desk, reservation, housekeeping, bell service, banquet

setup, restaurant

. Able to ensure food-safe environment by following ServSafe procedures

. Hands on experience with Micros and Opera system

WORK EXPERIENCE

Cater/Banquets

2008 to 2009

Catering Works

Raleigh, NC

Cater/Office/Banquets

NC State University Catering Department

2006 to 2007

Raleigh, NC

The Party Carnival /Owner

2010 to 2013

Children's Parties/Clown (traveling)

Garner, NC

EDUCATION

Hospitality Certificate, Wake Tech Community College, Raleigh, NC

2013

. ServSafe Certificate

. Training for Intervention Procedures (TIPS)

. OPERA Certificate

. Career Readiness Certificate (CRC)

Diploma

East High School

Youngstown, Oh

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