Manager Customer Service

**** ** *** **

Ocala, FL ***** Phone 352-***-****

E-mail: **********@*****.*** Jay Bechtel

Objective To obtain a Career within a company that will only

better myself. To achieve my goals in life through

that career and to better myself through

establishing these goals.

Qualifications With the previous positions that I have held, I have

accumulated many traits and abilities that I feel

will only help to better my future. I currently

have a CDL Class A with Hazmat and Airbrakes. I am

Education well versed in SAP and logistics. I also have a

NCCER Forklift Certification. I have learned many

aspects of business and morals by dealing with the

everyday situations in past managerial experiences

and enjoyed them greatly. As for my construction

positions, I have learned that success not only is

achieved by mind capabilities but by physical ones

as well. I feel that any career that I choose will

only be bettered by my previous experiences.

High school diploma, North Marion High School

Professional July 2013 - Nov 2013 Florida Express

experience Environmental Ocala, FL

Driver

Have CDL Class A with Hazmat and Airbrakes. Have

NCCER Forklift Certification. Operate Truck to

service customer needs. Drive roll off truck

delivering and picking up construction dumpsters to

various locations. I also have the experience in

working with contractors on a personable level.

November -January 2012 UniFirst

Ocala, FL

Driver

Have CDL Class A. Have NCCER Forklift

Certification. Build relationships with

clients. Deliver products to meet their needs.

April 2011-November 2011 Pepsi

Co. Ocala, FL

D Bay Driver

Have CDL Class A. Have NCCER Forklift

Certification. Deliver pepsi product to various

locations. Operated the handheld computer to ensure

proper delivery.

December 2010 - December 2010 Southeastern Const.

Mulberry, FL

Forklift Operator

Have NCCER forklift certification. Operate forklift

to move, position and stack material in orderly

fashion for placement of assembly. Receiving and

processing tickets to verify proper material and

then storing in proper location until time of

assembly. Moving iron, pipe and various items

around warehouse and lay down yard with forklift.

Load and unload trucks and place or remove material

from lay down yard and warehouse. Ability to judge

individual circumstances when moving material

(position of material on forks as to keep from

falling or flipping equipment). Overseen helpers in

the lay down yard and distributed work to prepare

for placement of material to be assembled. Have

knowledge of all aspects of the warehouse and lay

down yard.

September 2010 - October 2010 Lake Mechanical

Ocala, FL

Operator

Have NCCER forklift certification. Operate

equipment around the jobsite where needed.

March 2008- August 2010 Zachry Construction

Loxahatchee, FL

Journeyman Operator

Have NCCER forklift certification. Operate forklift

to move, position and stack material in orderly

fashion for placement of assembly. Receiving and

processing tickets to verify proper material and

then storing in proper location until time of

assembly. Moving iron, pipe and various items

around warehouse and lay down yard with forklift.

Load and unload trucks and place or remove material

from lay down yard and warehouse. Ability to judge

individual circumstances when moving material

(position of material on forks as to keep from

falling or flipping equipment). Overseen helpers in

the lay down yard and distributed work to prepare

for placement of material to be assembled. Have

knowledge of all aspects of the warehouse and lay

down yard.

Jan 2006-Feb 2008 Rinker Materials Ocala, Florida

Management/Dispatch

Logged in materials and managed reports for shipment

of materials. Use MS word, office and excel.

Manage drivers as well as warehouse personnel

including scheduling. Deal with customers directly,

Take orders using SAP, answer phone calls, receive

in faxes, dispatch trucks, schedule drivers for the

next day, run end of day reports, do various close

up procedures, run air test and slump test on

concrete, run moisture test on materials(rock &

sand)deal with cash customers, and then set up

orders for new customers from salesmen

2001 - 2006 Central Carolina Concrete

Greensboro, NC

Assistant Manager/Driver/Dispatch

As assistant plant manager and concrete truck driver

I have the knowledge of not only operating the truck

and chutes fully, but I also have experience in the

batch office. I am well trained in SAP. I have

been fully trained in batching; dispatching and

setting up orders and feel very confident in my

abilities. I processed reports, ran inventory and

scheduled drivers. I have been trained and am

experienced in many concrete standards. I trained

in maintenance of the plant it self and trained with

the quality control leader to learn this aspect as

well. I began training with Quality Control

learning permitting and field calculations. I have

been fully trained on and have operated a boom

truck, backhoe, forklift, and a loader. I also have

the experience in working with contractors on a

personable level.

Florida Rock Industries, Florida

Shipping attendant

As a shipping attendant, I loaded cement tankers,

ran all computerized equipment involved in loading

the cement trucks, operated bag machine, ran

forklift loading flatbed trucks, performed all

maintenance needed within department.

Hardaway Construction Company

Forklift operator

Operated forklift moved various equipment and heavy

machinery to and from various places using an

industrial forklift. Would move and replace stuff

from second and third floors with it.

Marion County Road Department

Light Equipment operator

Operated dump trucks, sand truck, mowing tractor,

patch truck, was supervisor for mowing crew.

operated front end loader, grappling truck, electric

pallet jack, reach truck

Hitchcock Foodway

Assistant store manager

Handled all closing operations, deposits and front

end processing while overseeing front end,

responsible for scanning damaged goods for re-pay,

controlled scheduling (both deliveries and

employees), responsible for counting both incoming

and outgoing shipments, helped where needed.

Albertson's

Assistant customer service supervisor

Handled all money transactions (drawer, safe, ATM),

in charge of all front end personnel, responsible

for hiring as well as letting go, performed all

closing duties, handled any theft issues, operated

register, fax, copier, computer, check encoder,

safe, ATM. Crossed trained in all departments of

the store.

Contact this candidate