Customer Service Sales

Jordan Sterling

San Antonio, TX

Career Overview

Sales Person with 2 years’ experience. Areas of expertise include Customer Service, Collections,

Assembly, Visual Merchandising, Sales, and Stock.

Core Strengths

• Store maintenance

• Customer service

• Credit card processing

• Adaptability

• Strong organizational skills

• Creative problem solver

• Listening skills

• Excellent communication skills

• Courteous demeanor

• Strong client relations

• Detail oriented

Accomplishments

Product Promotion

• Up-sold products and motivated customers to upgrade current product plans.

Customer Interface

• Greeted Customers upon entrance and handled cash and credit transactions.

• Assisted customers over the phone regarding store operations, product, promotions and orders.

Customer Service

• Researched, calmed, and rapidly resolved client conflicts to prevent loss of key accounts.

Work Experience

Store Associate/ Cashier/ Key Holder

June 2011- July 2012

Topp Flyght Counter Culture- San Antonio, TX

Sales Associate/ Cashier

March 2012- August 2012

Express Clothing- San Antonio, TX

Associate/Men’s Department Associate

August 2012- January 2013

745 Nordstrom Rack- San Antonio, TX

Suit Specialist/ Men’s Sales Department Specialist

January 2013- March 2013

745 Nordstrom Rack- San Antonio, TX

CCR-Customer Care Representative/Agent

May 2013- Current

NRG Reliant Energy- Houston, TX

2013- Suit certified NORDSTROM

2013- Shoe certified NORDSTROM

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