Project Customer Service

*** ******* **** *****, **** ***

Agawam, MA ***01

413-***-**** or 413-***-****

*****************@*******.***

abdullah jallad

OBJECTIVE To obtain a position in a company or organization where I can utilize my project management and

customer service skills to the best of my ability and to the benefit of the company/organization.

EXPERIENCE PROJECTS COORDINATOR/ASSISTANT OPERATIONS MANAGER, CONVERSION

ELECTROMECHANICAL, LLC

March, 2009-July, 2013

-Liasoned between suppliers, workers, project managers, project engineers, procurement divisions,

clients, consultants, authorities, and other general employees to ensure the fluidity of contracts,

transactions, supply orders, inspections, quality control checks, time management, completion of

projects, etc.

-Visited different project sites, met with project staff, discussed the progress, problems, and

developed plans for solutions.

-Arranged manpower solutions for sites with manpower shortages.

-Coordinated material orders and deliveries by contacting company purchase department and/or

contacting suppliers to procure materials/supplies for projects in a timely manner.

-Reported the project/site problems to higher management with the possible solutions for advice

and/or approval.

-Conducted weekly/monthly site visits/meetings with client representatives, consultants, and

contractors to observe, discuss, and ensure the quality and time management of the projects’

progress and completion.

LABOR SUPERVISOR, CONVERSION ELECTROMECHANICAL, LLC

April, 2007-March, 2009

-Supervised thirty to one hundred and fifty laborers, including general laborers, technicians, skilled

laborers, foremen, etc.

-Coordinated laborers schedules, duty descriptions, areas of work, daily reports, daily timesheets,

daily progress (end-of-day progress), reported to project management to ensure the progress of the

project.

-Met monthly with higher management to discuss the progress of the laborers and development of

the project.

-Met with higher management at beginning of project to review the manpower/man hours required

to complete the project in a timely manner.

EDUCATION [ARAB-AMERICAN UNIVERSITY, JENIN, PALESTINE, B.S. IN BUSINESS STUDIES,

2000-2004

English and Arabic

LANGUAGES

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