Customer Service Manager
Resume:
April Puckett, R.N.
Columbia, IL *2236
OBJECTIVE To utilize my experience in geriatric nursing management to
create a thriving environment for my team while empowering them and
encouraging excellence in resident care.
EXPERIENCE Columbia Nursing and Rehabilitation Center
10/2012-Present
Director of Nursing
Elmwood Nursing & Rehabilitation Center
01/2012 - 10/2012
Administrator
Hospice of Southern Illinois
02/2010 - 01/2012
Patient Care Supervisor
Memorial Hospital
08/2009 - 02/2010
Staff R.N.
The Charless Home
08/2006 - 03/2009
Director of Nursing
Oak Park Nursing Home
01/2005 - 08/2006
Director of Nursing
Unity Hospice
02/2004 - 01/2005
Case Manager
SKILLS I am proficient in resident care planning and possess a
complete understanding of the MDS process. In addition to excellent
communication and organizational skills, I excel as a leader with a primary
focus on customer service.
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