Customer Service High School

Magie L. Wildenberg

E**** Sunset Ct

Weyauwega WI 54983

************@*****.***

Energetic, self –motivated, detail oriented, and accurate professional with a solid

understanding of administration, student relations and admissions. Highly organized,

conscientious multi-tasker capable of solving problems and making quick decisions.

Team player with excellent interpersonal skills and the ability to build solid relationships;

reputation for providing exceptional customer service. Reliable, trustworthy leader with

the drive and determination to consistently achieve success.

Core Competencies:

Public relations with students and staff

Financial processes of payment and financial aid

Provide support to the School President

Staff training and supervision

Exceptional student services

Encourage teamwork with staff and students

Record and maintain student attendance

Organize and maintain student files according to NAACAS

Software proficiency: Microsoft Office, Word, Excel, Access, PowerPoint, and

Outlook. Financial Aid FAFSA, Freedom Grading and Student Scheduling

Work Experience

Prepare new student registration folder, go over registration with new student

Orientation before class starts for new students to inform them of policies and

answer questions

Record applicant information and documents into freedom software

Monthly reports of future students signed

Enter and maintain student files per State and NACCAS regulations

Train and supervise Admissions and Support personnel

Attend, organize, and supervise WEF, job fairs and visit high schools for recruitment

Open school and get front desk ready for daily operations

Work with student council and community for events

Publish and maintain all students in database

Follow up calls with leads from high schools or career fairs

Network with high school counselors and area salons to expand future student and

future leads

Record all students hours into Freedom software

Continue communication with students from time of contracting and through

orientation to graduation

Enter grades into Excel spreadsheet

Conduct phone interviews with potential student applicants and parents of applicants

Work with instructors ensuring all student grades are recorded

Set up all in house or community events

Contact this candidate