Customer Service High School

ANTHONY GARCIA

**** ******** *****

San Antonio, TX 78249

Phone: 210-***-****

Email:

***********@*****.***

Education: 2008 High School Diploma - Clark

High School

September/2008 thru

December/2010 - NW Vista Community

College (earned 44 college

credit hours)

Work Experience: May 2010 thru July 2010 - La Torreta Del

Lago Lake Resort

and Spa, Conroe, TX. I

was a Water Recreation Staff and Life Guard.

My responsibility were to

keep the guests safe while in the pool area

and be ready to perform

first aid. Keep the pool supplies including

clean tools and keep the

pool area clean and safe for the guests.

Feb 6 2012 thru feb18 2013-Dollar Tree at the Rim. Stalker and cashier.

My responsibility is to stalk new products in there aisle while working the

at the register and being able to answer any and all questions by a

customer and always had a good attitude no matter how rude or inappropriate

the customer acts toward me I always keep it professional.

April 7 2013 thru July 25 2013- West telemarketing corporation. Optum RX

salesman

My responsibility was to make outbound/inbound calls to our members,

letting them know there prescriptions transferred to us there new mail

service pharmacy, any medication they needed I would give them a price

disclaimer and book a order for there medications to be delivered to there

home and if they were using local retail pharmacy to pick up medications I

would convince them to switch to our mail order pharmacy to save them money

and give them a better customer service then the retail pharmacy.

August 10 thru January 1st- SAMS club cashier

My responsibility was to carry out normal cashiering duty's and also seeing

if the membership of the customer needs to be renewed or if they would like

to upgrade to our plus card to get more savings, kept a professional

attitude even when the customer was being rude. If closeing at the end of

the day the we would help out with what needs to be cleaned or put away

before closing the store.

Achievements: Eagle Scout 2007, krav maga level 1

instructor

Activities: Camping, fishing, jogging and

skate boarding. MMA (former krav maga instructor)

Skills: Team leader

Very dependable

Self-motivated

Good communication skills

Excellent attendance

Self defense instructor and level 3 in krav maga

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