Customer Service Sales

Norman Risner JR.

Citizenship : American Date of birth : 17 October 1984

Contact

Tel : 931-***-****

e-mail :

************@*****.***

Address

*** *. **** **

P.O. Box 4

Trenton, KY 42286

Profile

Objective Some people dream of success while others wake up and work hard to achieve it. –

Author Unknown

If experience is needed to perform a duty then how can that experience be obtained if

not given a chance to shine in that field.

Availability January 9, 2014

Key Skills

Proficient or familiar with a vast array of programming concepts and technologies, including:

Microsoft Microsoft Word Customer Service GWAM: 35

Excel Windows Communications GWAM Accuracy: 97%

Education

May 20, 2003 High School Diploma

J.R. Arnold High School Panama City Beach, FL

August 2013 Associates Degree-Liberal Arts

Austin Peay State University Clarksville, TN

August 2004 - Bachelors Degree of Business – International Business Management

Present Austin Peay State University Clarksville, TN

Work Experience

Rise Enterprise

Part Time

Air duct installation/Laborer November

2012 – Present

Installing duct work

Rapping duct work with installation

Retrieving materials for project

Basic labor

Customer satisfaction

Full-Time

Martin Rea Hopkinsville, KY

Sales Associate

Unload E – Coat Line

Assembly Line

Minor Welding

Computer Services

Product Inspection

AAFES Retail Store, KY

Internship

Internship Manager

October 1, 2014 to December 31, 2014

Inventory control

Shipping and Receiving

Vault management

Product placement

Marketing

Customer satisfaction

Event planning

Daily report analysis

Lost prevention

Ordering

Essex Retail Store Clarksville, TN

Sales Associate November 15, 2006 to September 2008

Inventory.

Product Placement

Product Marketing

Product Assembly.

Assist Customer Needs

Money Management/Cashier

I would also encounter ill tempered customers and had to maintain a calm attitude while working

efficiently to resolve any of the customer’s issues or concerns and to calm them as well.

Part - Time

Collin’s Music Store, TN

Sales Associate and Delivery October 2005 to October 2006

Catalog Merchandise.

Tune Music Equipment

Assembly Merchandise.

Assist Customer Needs

Deliver Music Equipment to Banquets, Residential Properties, etc.

Money Management/Cashier

Seasonal

Lowes Clarksville, TN

Team Leader over Remerch May 2005 to September 2005

Interpret Blueprints

Assemble various Merchandise

Arrange Display Products to Appeal to Customer

Conduct Personal Evaluations of Employee’s Work Under My Supervision

Operate Forklift and Scissor Lift

Accomplishments

Due to my outstanding capabilities as a leader and ability to comprehend blue prints, I was presented with

the honor and responsibility of Team Leader at Lowes.

I received Employee of the Month numerous times while employed with Collin’s Music Store

ACT Score: 27

Silver Certification on Career Readiness Test with the following scores:

Applied Mathematics: 5

Reading for Information: 6

Locating Information: 4

References

Below you will find a list of numerous references. Some of which can provide detail to my work ethic and others to

whom can provider detail to my character, morals, and values in everyday life. After all, how one behaves in life,

outside of work, can show one’s true character.

Name Years Known Relationship Contact Number

Maurice Chester 5yrs Previous Supervisor 270-***-****

Jeanette Rosetta 4yrs Previous Supervisor 931-***-****

Richard Hodges 5yrs Personal 615-***-****

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