Customer Service Sales

Lauren Adams

*** ***** ***** ***** ******* Hills, California 92808

Phone: 714-***-**** ******.***@*****.***

Career Goal

. Seeking opportunity to showcase my skills in style and in customer

service to enable a premiere company in the fashion industry to

further expand their influence in the marketplace.

Experience

The Doll House Couture - Anaheim Hills, CA

President and Founder, 4/2011 to Present

. Designed and launched online boutique that sells high-end bejeweled

accessories.

. Oversee all areas of operations to produce high-quality products. Key

to success includes maintaining inventory to fill orders promptly,

designing custom accessories to please loyal customer base, and

packaging and shipping finished products in such a way as to delight

the customers.

. Perform all aspects of online marketing to sell products and to gain

maximum exposure for website in a global environment, including

research on current trends to meet customers' fashion needs.

. Monitor all facets of customer service to ensure the highest level of

customer satisfaction. Winning formula includes superior components,

attention to detail, prompt responses, and personal interface with all

customers.

Nutrition Zone - Yorba Linda, CA

Sales Associate, 12/2012 to present

. Represent company as sales associate to serve customers, grow customer

base, and promote company brand. Fulfill this goal by designing

custom plans to help customers meet their goals and by arranging

displays in such a way as to promote key products. Also travel to

industry partners to educate prospective clients about the benefits of

company products.

SunClub Tanning Salon - Anaheim Hills, CA

Sales Associate, 6/2009 to 7/2010

. Serviced customers to make their experience as enjoyable as possible

and promoted company products to increase the company sales.

Tilly's - Anaheim Hills, CA

Sales Associate, 3/2006 to 8/2006, 6/2008 to 8/2008

. Performed in all areas of customer service including choosing stylish

ensembles for clientele, designing displays to promote products, and

handling sales transactions.

Education

Bellevue University - Bellevue, Nebraska

BS in Marketing Management, 6/2013 (GPA: 4.0)

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