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Customer Service Engineer

Location:
New Orleans, LA
Posted:
January 10, 2014

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Resume:

Takumi Inamoto

**** ***** **. *** *

New Orleans, LA 70122

Phone Number: 504-***-****

Email: acb3db@r.postjobfree.com

Objectives

• Highly motivated young student currently looking to obtain a full time position as a Mechanical Engineer

• Expand my knowledge as an Engineer as well as my skill base by becoming part of a prestigious company

famous for its innovation, design, excellence in services, quality, and environmental safety

• If possible, to become part of a design department where I could apply my knowledge in engineering design and

finite element analysis

Education

• University of New Orleans, New Orleans, LA August 2009

– December 2013

Major: Mechanical Engineering

• Lincoln International Academy, Managua, Nicaragua June 2009

High School Diploma

Ranked among top ten of graduating class

Thermodynamics:

• Designed a thermal pond power plant which had to use the Rankine Cycle and operate at certain inlet and outlet water

temperature as well as provide a good efficiency

• Senior Project: In charge of designing a Laminar and Turbulent Staggered Pipe Cooling system. Designed and then

modeled individual components using Solidworks and managed the assembly operations such as the staggered pipes,

fan blowers, vents, and piping.

Thermo-Fluid Design:

• Senior Project: Designed and incorporated numerous valves such as bleed, isolation, check, strainer, and reducer valves

in a series of ground loops and their respective cooling and heating systems.

• In charge of drawing and modeling the piping and valving of the systems on AutoCAD and Solidworks.

Machine Design:

• Senior Project: Designed and engineered an automatic car jack system that operated on a drill motor.Also was in charge

of the working Solidworks Model.

• Tested the jack by performing stress, strain, and failure calculations

• Final model consisted of the jack connected to a drill motor on the bottom plate with a connection to a remote which

lifted or lowered the jack. The jack also had a power cable which could be connected to the auxiliary power in cars

Groups and Associations:

• Society of Hispanic Professional Engineers (SHPE):

Communications Chair: In charge of the local UNO SHPE webpage

Updated the webpage weekly with events and news regarding SHPE

In charge of designing and creating posters and ads to print and paste around campus for recruitment and student

participation

Created events and communicated with student body to encourage participation and active membership

Skills & Qualifications

Intensive Customer Service experience: understands how important it is to help customers and strived to help them by

providing the best service

Team player: knows how to participate in a team and work cohesively with others, bringing innovative solutions and

providing ideas and services

Goal oriented and able to work as a single individual with little to no supervision

Languages (Trilingual): Proficient at Spanish and English. Medium level in Japanese Language

Motivated and always looking to excel in any project or challenge

Excellent written and verbal communication skills

Brings a positive attitude regardless of the situation

Knowledgeable and experienced with Design Software such as AutoCAD, ANSYS, and Solidworks

Work Experience

UNO Media Resources Equipment Manager– Liberal Arts Building, New Orleans, LA August 2012 –

December 2013

• Provided equipment-such as TVs, DVDs, and projectors to UNO Staff

• In charge of maintaining inventory of all equipment

• Attended calls and emails from UNO staff in order to make equipment reservations

• Provided deliveries and returns of equipment to classes and events

UCC Lab Assistant – UCC Lab, UNO, New Orleans, LA January 2012 - August

2012

• Worked as a lab assistant in the Learning Commons at the Earl K. Long Library.

• Provided support to students on issues related to computer software, printers, and networking

• Developed valuable customer service and computer skills

Call Center Assistant – Nexus Call Center, Managua, Nicaragua May 2010 –

July 2010

• Provided assistance to customers of www.myeducation.com

• Called registered customers and gave them information related to colleges and universities

• Improved both customer service and communication skills

Computer Skills

Microsoft Office: Word, Excel, PowerPoint, Publisher, and Visual Basic

Engineering: AutoCAD, ANSYS, Solidworks,

Programming: C++ and MatLab,

Music and Recording: GuitarPro, Audacity, Reaper

Design and Editing: Adobe Photoshop, Illustrator, After Effects, and Macromedia Flash

References

Michael Adler, Assistant Director

Instructional Media & Technology

238 Liberal Arts Bldg, New Orleans, LA, 70148

504-***-****

Mike Williamson, E&I Department Manager

Jacobs Engineering

3330 W Esplanade Ave S #300, Metaire, LA, 70002

504-***-****



Contact this candidate