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Engineer Customer Service

Location:
United States
Posted:
January 10, 2014

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Resume:

Christopher T. Henkhaus

**** ********** ***. ? St. Louis, MO 63123

618-***-**** ? **********@*****.***

EDUCATION

Bachelor of Science in Industrial and Systems Engineering

Northern Illinois University, DeKalb,

IL

EXPERIENCE

DEMA Engineering, Design Engineer (contract), St.

Louis, MO Oct 2013-Present

. Design for chemical dispensers for the housekeeping

and kitchen/food service industry

. Finished design work on Multi-Product Dispenser to

accommodate different bottle styles in one unit by

implementing a height adjustment and docking head

adjustment

. Designed push button feature on Multi-Product

Dispenser to allow "temporary on" and "full on" for

the bucket fill feature

. Heavy design with injection molding using SolidWorks

2013

Schneider Electric, CAD Design Engineer (contract),

O'Fallon, MO April 2013-Oct 2013

. Worked with design team and manufacturing team to

redesign EcoBreeze Cooling module for proper

manufacturability

. Sheet metal design/redesign of EcoBreeze Cooling

Module using SolidWorks

. Documented change orders of redesigned parts in Lotus

Notes Part Specification system

Allied Healthcare Products Inc., Manufacturing Engineer,

St. Louis, MO January 2012 - February 2013

. In charge of production floor for B&F disposables,

Timeter compressors, and Lifogen oxygen production

lines

. Implemented new work instructions on production floor

for increased efficiency and to allow for easier

cross training of assemblers

. SolidWorks experience designing sheet metal and CNC

machined parts and assemblies for in house production

and cost savings

. Totaled a yearly savings of $60,000

. FDA regulated environment with ISO 9001 & ISO 13485

certification

Bausch & Lomb, Manufacturing Engineer, St. Louis, MO

September 2008 - June 2011

. Experience in heavily regulated FDA environment with

ISO 9001 & ISO 13485 certification.

. Detailed knowledge of implementing, authoring and

training for Standard Operating Procedures, Receiving

Inspection Instructions, Document Change Orders,

PFMEA's, DFMEA's and test protocols in a cGMP

environment.

. Trouble shooting and resolving issues in a CAPA

system.

. 3 years SolidWorks experience designing injection

molding, die-cast, sheet metal & machined parts and

assemblies for Cost Improvement and Maintenance of

Business Projects that have netted the company a

yearly savings of over 3 million dollars.

. Authoring and implementing IQ/OQ/PQ documentation.

SPX Power Team(, NIU Project Team, Rockford, IL

January 2008 - May 2008

. Worked with Total Product Management team to raise

efficiency on four bench lathes by 50%, involving

increasing quality, decreasing setup times and

increasing output.

. Developed a new lathe layout to minimize walking

distances from the lathes to machine tooling, bar

racks, and other machining tools.

. Implemented 5S organization in the area and how to

maintain the processes associated with 5S.

. Implemented Single Minute Exchange of Dies (SMED) to

move appropriate steps from on-line operations to off-

line operations.

Lundeen's, Part-time Manager, DeKalb, IL

September 2007 - July 2008

. Coordinated & implemented floor layout for products

to decrease queues.

. Coordinated & implemented new floor layout for

products (5S oriented).

. Managed inventory and daily employee tasks.

. Customer service.

HONORS

Green Belt Six Sigma experience

Member of Alpha Phi Omega Service Fraternity, 2003 - 2004

Member of NIU Honors Program, 2004

Time Magazine's 2006 Person of the Year



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