Project Manager Customer Service

Carlos A. Romero

**** ***** **** ****** ****** Springs, GA. 30127 404-***-****

acb38x@r.postjobfree.com

HIGHLIGHT

** ***** ********** ** ******** Service, Manufacturing Operations, Budget

Analysis, Contribution Improvement, and Problem Solving

Skills Profile

Experienced in A3 Problem Analysis (Lean Enterprise Institute)

Proficient in Root Cause Analysis (American Society for Quality)

Knowledgeable in Product Safety and Liability Prevention (Randall Gooden

International)

Highly experienced in Value Stream Mapping for Lean Manufacturing (Lean

Enterprise Institute)

SAP Roll-out and Implementation

Experienced in new product launches in complex manufacturing

Fluent in English and Spanish

International Business Experience (US, Honduras, Mexico, Brazil, Italy and

Germany)

Employment History

Technical Product Manager, Novem Car 4/2008 - Present

Interior Design, Inc.

Production/Operations Manager

Manager of Industrialization and Maintenance

Austell, GA

Project management, change management, project documentation and operational

coordination across functional teams

Leader of plant expansion and industrialization for production of decorative

interior trims for the launch of BMW MY2014 vehicles

Development and implementation of lean manufacturing within facility (including

one piece flow, KANBAN, and 5s procedures)

Develop suppliers in the NAFTA region to optimize supply chain through

localization of components and equipment

Coordinate multiple engineering changes while maintaining zero obsolescence

Serves as customer contact for technical and quality concerns and subjects

Responsible for the analysis of deviation to contribution for various product

platforms

Resolve any impediments or blockers effecting product delivery (both internal

and external)

Work with program management and other teams to identify, track and communicate

status on all reliance

Communicate with Managing Director and other senior level management regarding

the status of specific project platforms

Ensures adherence to quality standards and review project deliverables

Design, establish, and maintain organizational structure and staffing to

effectively accomplish group strategy and goals

Pursue and support cost reduction activities to achieve established company

goals

Regional Controller of Operations, Grammer 8/2003- 3/2008

Industries, Inc

Plant Controller (Grammer Mexico)

Greenville, SC; Queretaro, MX

Achieved budget objectives by scheduling expenditures; analyzing variances;

initiating corrective actions

Established and implement short and long range departmental goals, objectives,

policies, and operating procedures

Led cost reduction projects with documented impact to company Profit and Loss

Responsible for financial continuous improvement projects with multiple site

plants

Teamed with IT in the set and implementation/roll-out of SAP R/3

Designed and implemented standardized processes and procedures for guidelines

of controlling

Supervised $2Million on capital investment annually

Responsible for the training and coaching of three regional plant controllers

Responsible for the validation and analysis of bill of material consumption

calculations to budget

Developed and implemented company controlling tool for budget to actual

financial analysis

Project Manager, TMD Friction S.A. De C.V. 5/1999 - 8/2003

Queretaro, MX

Trainer of quality systems including systematic documentation, work

instructions, and operating procedures

Be accountable for the development, coordination, and maintenance of the

company's engineering controlled documents as they relate to the designated

product lines

Responsible for the successful, automotive product launch with Volkswagen

China, European Union and UK aftermarket

Managed technology transfer from Germany, Italy, and Brazil to Mexico

manufacturing facility

Responsible for plant expansion and start-up (from initial to closure)

Effectively managed project scope by ensuring that any changes to scope are

documented and approved

Tracked and report all project milestones and provide status to senior

management

Identified risks, developed and executed risk mitigation plans

Product Engineer, Cordaflex S.A de C.V. 6/1998 - 5/1999

Queretaro, MX

Provided technical support and assist in resolution of manufacturing problems

as required

Served as QS-9000 internal auditor

Responsible for the design of new product (with use of AutoCAD) along with the

establishment of accurate cost structure

Comprehensive knowledge of BOM structure and change control processes

Designed, developed, and implemented cable coding catalogues for automotive

OEM's BMW, Volkswagen, Ford, and General Motors

Assisted suppliers to set up quality standards to become a benchmark

Organized design project by identifying short-term and long-range issues;

preparing timetables, cost estimates, and required resources

Resolved design issues by identifying and resolving engineering design

integration issues; examining failures; developing re-designs; evaluating

solution options

EdUCATION

MBA (Financial Engineering), Universidad del Valle de Mexico, December 2003

Bachelor's of Engineering (Industrial), Instituto Tecnologico de Morelia,

December 1997

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