Customer Service Management

DARIUSH RAZZAGHY

**** ** ******* ***** ****. E-**7

HAPPY VALLEY

OREGON, 97086

Cell:503-***-****

******@*****.*** Objective

Driven, results-oriented and professional with measurable achievements in business development Top-results in improving operational performance of a dynamic multimillion-dollar service and supply chained-based enterprises in domestic and international markets. Working for Boeing is my ultimate goal and objective. I’m ready to join a production team and contribute my knowledge, I’m certain by becoming familiar with management system of the company I will be very effective on daily job process.

I worked over 12 years with lean principals and have many years’ experience on lean related activities, I led staff and production teams because of the nature of my position I had to put lots of over time which I do not have any problem with. I’m very familiar with Maximo IBM software as well

Employment History

G.M

06/23/2004 -- 12/12/2013

INTRON TECHNOLOGIES INC.,

4540 CORBETT AVE, PORTLAND OR.

Catalyst behind all business initiatives, Strategy,Business Development and Supporting the business unit for

growth and profitability This Includes value proposition development, business models, market and competitive

Assessment and Business Case development, In result successfully all those management method and approach (lean and sigma management) led to significant gain in market share .Targeted business to deliver exceptional customer service resulting in phenomenal success and strong company growth. I developed excellent team members, mentoring and training each to excel and deliver to their best ability

Found the company and expand the company from an initial stage to over $2,631,000 in revenue within 6 year.

Implemented corporate development, and customized applications (production management, purchasing, sales, installations, customer Service and etc.) for a wide variety of companies, including government agencies. Conceptualized and Introduced advance technology infrastructure for integration of virtually all business functions.

Sold the company to ATI at Portland (Oregon Nov 2012)

GM

06/23/1994 - 04/02/2004

MAREHARD LOGISTIC INC

4840 Telefunken Strasse,

Salzburg Austria

International Logistics Company with 10 locations worldwide with over $46 million in revenues. I started in an entry-level

General office position upon request reviewed procedures, market, and industry potential; provided expert analysis of company and presented a marketing plan to expand company internationally. Accepted promotions and proceeded to enhance company structure with international expansion. Responsible for implementing expansion, decision tools, and project management technologies in support of all work streams, Worked across multiple internal project teams to ensure consistent use of cross-enterprise standard methods, tools, and technologies, Evaluated existing methods, tools, and technologies, and identified where new alternatives are cost effective and will deliver improvement in overall program management and delivery. Worked with internal stakeholders to deploy new alternatives

Education

Worked 2 years on PhD program in City Planning: Texas Southern University Houston Texas

Bachelor’s Degree in Geography and Social Science: (Department of Public Affairs)

National University of Iran, Tehran

Fluent in German, English, Turkish, and Farsi.

Many hours training on lean management.

I’m very familiar with Maximo, power point and most of Micro soft presentation programs

References

References are available on request.

Contact this candidate